Manager, Business Account Sales

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. JOB SUMMARY The Spectrum Business Account Manager manages the daily operations of a geographic sales team that sells to Small and Medium-sized businesses while aspiring to exceed budgeted sales goals. MAJOR DUTIES AND RESPONSIBILITIES + Actively and consistently support all efforts to simplify and enhance the customer experience. + Develop and maintain a team territory plan coach and lead a team of Account Executives to achieve and exceed budgeted sales and performance targets. + Support and coach their sales teams by spending 80% of their time in the field with their team and 20% of the time completing office work. + Coach to and follow Charteru2019s Sales Process + Works with their sales teams to set sales goals using various systems and tools. + Resolves customer complaints or other issues that may interfere with efficient sales operations. + Organize and facilitate meetings regularly to ensure the sales team is aware of any tools, processes, or product updates. + Recruit, interview, hire, train, and coach Account executives to achieve sales goals. + Handle employee relation issues, including performance appraisals, coaching, and ensure training compliance. + Ensures that each Account Executive is executing a living territory plan for the assigned area. + Manage daily individual rep funnel activity, including contacts, presentations, and sales. + Completes all administrative tasks related to all sales activities and ensures account executives do the same. + Has a detailed understanding of Charteru2019s product offerings and value propositions in the markets they sell in. + Maintains current, in-depth knowledge of the marketplace, including competition, and ensures positive and professional relationships with customers, business partners, and co-workers. + Attend and participate in meetings as established by management. + Manage administration: Ensure the following processes are being completed: Project Plans, Business Cases / ROI, etc. + Create a positive end-to-end customer experience by demonstrating the Good Neighbor Values of being helpful, cooperative, trustworthy, responsive, and resourceful. + Perform other Prepare reporting as needed. + Perform other duties as assigned. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge + Ability to read, write, speak and understand English. + Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals + Valid driver's license with a satisfactory driving record Education + Bacheloru2019s degree in business marketing or related field or equivalent experience Related Work Experience + Telecomm product/services sales experience - 5 years + Business-to-business sales management experience - 5 years WORKING CONDITIONS + Office environment and/or outside environment with exposure to inclement weather + Exposure to moderate noise levels SCM565 2025-62484 2025 Here, our employees donu2019t just have jobs, they're building careers. Thatu2019s why we offer a comprehensive pay and benefits ( package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicantu2019s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $68,880.00 and $114,000.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $73,000 . Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internetu00ae, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, youu2019ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. ( Grow Your Career Here Weu2019re committed to growing a workforce that reflects the customers and communities we serve u2013 providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (

Created: 2025-10-13