Medical Receptionist

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey, and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together. Salisbury Medical, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Medical Receptionist to join our team. The Medical Receptionist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. Schedule This is a 37.5-hour work week Monday through Friday from 7:30 am to 4:00pm, Rotating one late night shift until 6:30 pm. And rotating Saturdays between the hours 7:30 am to 12:30 pm. The schedule will be determined by the hiring manager upon hire. Location: 123 Stewart Ave, Hicksville, NY 11801 Primary Responsibilities: + Greet patients and conduct check-in process: Collect or verify demographic information, including key demographic fields + Load or update insurance information as needed + Answer telephone calls promptly and courteously for all specialities + Confirms and schedules appointments + Verify eligibility and authorization and flag appointment accordingly + Scan insurance card(s) + Collect co-payments and outstanding balances + Post payments received in practice management system and provide system-generated receipts + Ability to float to other locations as needed + Schedule appointments using approved scheduling guidelines + Ability to be cross trained for medical assistant + Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians + Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who,

Created: 2025-10-13