Customer Support Specialist

Job Title: Customer Support Specialist Company: TEKsystems Location: On-site Wappingers Falls, NY Overview: TEKsystems is hiring a Customer Support Specialist for a 6u20138 month contract role with a strong possibility of going permanent. If the team likes your work and attitude, thereu2019s a great chance theyu2019ll keep you on long-term. This is a hands-on opportunity to support a medical device company thatu2019s actively working to reduce malpractice in the healthcare space. Youu2019ll be part of a collaborative call center team, helping customers with product support, order processing, and general inquiries. Flexible scheduling allows you to pick your own hours, making it ideal for those with busy lives or other commitments. Key Responsibilities: + Provide customer support via phone, email, chat, and other channels. + Handle basic order entry and general inquiries. + Assist with quoting and conduct research related to quoting processes. + Run quarterly consumption reports for specific product usage. + Coordinate with purchasing departments to ensure order accuracy. + Manage scheduling, billing, data entry, and reporting tasks. + Work with field technicians and tech support to resolve simulator-related issues. + Manage a high volume of calls while multitasking effectively. Qualifications: + Strong communication skillsu2014both verbal and written. + Ability to multitask and stay organized in a fast-paced environment. + Prior experience in customer service or call center settings is highly preferred. + Proficiency in data entry and generating reports. + Comfortable handling busy days and juggling multiple calls. + Hiring decisions will be based on both experience and soft skills. Why Join Us? + Flexible hours tailored to your schedule. + Opportunity to convert to a permanent role. + Be part of a mission-driven company improving healthcare outcomes. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Wappingers Falls,NY. Application Deadline This position is anticipated to close on Oct 24, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2025-10-13