Assistant Store Manager (Bilingual Spanish)
Spectrum - New York City, NY
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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you a natural leader who thrives in a fast-paced retail environment? Do you have a passion for coaching teams, driving sales, and creating an exceptional customer experience? If so, we are looking for you At Spectrum, we believe that every customer interaction is an opportunity to create meaningful connections and deliver exceptional service. As an Assistant Store Manager , you play a critical role in bringing this vision to life. You will lead by example, fostering a high-performance sales culture while ensuring every customer leaves with the right products and an outstanding experience. By coaching and empowering your team, you will drive sales, build customer loyalty, and contribute to the overall success of the store. What Our Assistant Store Manager Enjoy Most About the Role + Lead & Inspire u2013 Support and motivate your team to achieve sales goals, deliver exceptional customer service, and create a positive, high-energy work environment. + Drive Sales & Retention u2013 Coach employees to build strong customer relationships, resolve escalations, and recommend the best solutions to retain and upgrade customers. + Develop your Team u2013 Recruit, train, and mentor team members, helping them grow their skills and succeed in a fast-paced, goal-driven environment. + Ensure Operational Excellence u2013 Manage daily store operations, including staffing, scheduling, and compliance with company policies to maintain efficiency and productivity. + Create an Exceptional Customer Experience u2013 Maintain a welcoming, well-organized store that reflects Spectrumu2019s brand and ensures customers receive top-tier service. + Manage Inventory & Compliance u2013 Oversee inventory control, enforce company policies, and complete audits to minimize losses and keep the store running smoothly. Working Conditions You will work in a vibrant, fast-paced retail environment with moderate noise levels, representing Spectrumu2019s brand in a professional uniform. The role is physically demanding, requiring you to lift up to 35 lbs and stand for extended periods of time. What Youu2019ll Bring to Spectrum Required Skills/Abilities & Knowledge + Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straightforward and professional manner + Significant time working retail store environment + Proven ability to lead others and motivate them to succeed in a goal and incentive-based work environment + Detail oriented and a good problem solver + High comfort level with personal technology, such as mobile devices and personal video platforms + Knowledge and ability to use computer and software applications + Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively + Work scheduled overtime as needed Required Education + High School Diploma or equivalent Required Related Work Experience + 2-3 years Sales/Customer Service experience Preferred Qualifications + Experience : 1+ year Management experience; 2-3 years Telecommunications/wireless experience + Tech Knowledge : Familiarity with the latest technology and devices. + Travel : Willingness to travel to other locations as business needs dictate. + Education : Bacheloru2019s Degree or equivalent work experience. + Sales Training : Certifications in sales training are a plus. + Bilingual Spanish Preferred Spectrum Connects You to More + Tools + Tech : Work with innovative, customer service technology and information systems + Supportive Teams : Learn from your managers and work with team-oriented colleagues who want you to grow and succeed + Learning Culture : We invest in your learning, and provide paid training and coaching to help you succeed + Variety of Work : No two days, clients, or calls are ever the same which keeps each day new and exciting Apply now, connect a friend to this opportunity or sign up for job alerts ( __ SRL102 2025-60495 2025 Here, our employees donu2019t just have jobs, they're building careers. Thatu2019s why we offer a comprehensive pay and benefits ( package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicantu2019s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $22.75 and $40.32 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $11,000 . Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internetu00ae, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, youu2019ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. ( Grow Your Career Here Weu2019re committed to growing a workforce that reflects the customers and communities we serve u2013 providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (
Created: 2025-10-13