Credit Services Specialist

Summary of Responsibilities The credit services specialist works with all Avenue5 ancillary suppliers ensuring accounts are setup and all products and services are sourced and delivered timely, in a cost-efficient manner. This role is responsible for assisting in the setup of ancillary accounts for new properties and coordinating closure of such accounts when properties are sold or no longer managed by Avenue5. This role is also a support system to all properties to provide resident screening assistance. Primary Responsibilities and Objectives u2022 Assist internal teams in help desk queue for screening related questions and issues u2022 Assist with setting up key ancillary services accounts for new properties u2022 Coordinate closure of supplier services when properties are sold or no longer managed by Avenue5 u2022 Facilitate training for property and corporate associates for all ancillary programs (where applicable) u2022 Act as liaison for internal teams as related to ancillary services integrations and on-going service issues u2022 Assist with other programs within the credit services department u2022 Complies with all company national standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws u2022 Perform other duties as assigned Education and Experience u2022 High school diploma is required. Bacheloru2019s degree in business-related field is preferred. u2022 One to two years of property management experience is preferred u2022 One to two years of experience in Yardi Voyager or other equivalent system is preferred u2022 One to two years of experience in Salesforce or other equivalent system is preferred Skills and Requirements u2022 Intermediate level knowledge with MS Office Suite including Outlook, Word, PowerPoint, and Excel (including Excel functions) u2022 Proven ability to firmly manage challenging situations, negotiate pricing, improve quality, reduce lead times, and strengthen partnerships with quality suppliers u2022 Possess a basic understanding of supply chain management concepts u2022 Ability to work independently and prioritize effectively in a fast-paced environment u2022 Excellent written and verbal communication skills u2022 Detailed oriented and a desire to learn u2022 Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses, if assigned Scheduling u2022 Typically, normal business hours, Tuesday - Saturday Environment u2022 Exposure to environment typically found in an office building u2022 Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions) u2022 Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces u2022 Potential exposure to communicable diseases through frequent contact with public u2022 Possible exposure to short-tempered or aggressive people Physical Requirements Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to: u2022 Ability to lift, push, and pull up to 25 pounds u2022 Hearing and visual ability to observe and detect signs of emergency required u2022 Must be able to sit, stand, reach, bend, and stoop for extended periods of time u2022 Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly u2022 Perceiving the nature of sounds at normal speaking levels with or without correction. u2022 Ability to receive detailed information through oral communication, and to make the discriminations in sound u2022 Visual requirements including color, depth perception, and field vision u2022 Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct u2022 Ability to tolerate stressful situations u2022 Ability to work under minimal to moderate supervision This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change. Diversity Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Created: 2025-10-13