Patient Liaison-Radiology Support - Mount Sinai ...

Job Description The Patient Liaison is available to assist patients and their families or caregivers with non-medical questions or concerns during their outpatient visit. S/he assists patients and their family members with various concerns that relate to their overall experience. Qualifications H.S Diploma or GED (Associates degree preferred) Previous experience in a hospitality/service industry preferred Collective bargaining unit: SEIU 1199-MSH Responsibilities 1. Meets and greets each patient/family as they arrive in the department waiting room. 2. Directs or escorts patients to the appropriate area. 3. Recognizes patients needing immediate attention and notifies a health care professional. 4. Assists patient out of cars as necessary. 5. Transports patients in a safe comfortable manner. 6. Communicates with the Nursing Administrator or designee and triage nurse on any unusual situations or changes. 7. Assists in maintaining visitor control in assigned areas. 8. Other related duties as assigned About Us Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinaiu2019s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time u2014 discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patientsu2019 medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high

Created: 2025-10-13