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Account Representative Non-Territory (P1) - DHL ...

DHL Express, Inc. - Cincinnati, OH

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Job Description

What makes DHL great? Our People We know each employeeu2019s individual contributions make us the #1 Delivery and Logistics Company in the world. _Distinguished as No. 1 Worldu2019s Best Workplaceu2122 by Great Place to Work and Fortune Magazine_ DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment u2013 to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL todayu2026 DHL is looking for ambitious u201chunteru201d sales professional that will eventually be responsible down the road, for consulting and selling international logistics/transportation services to meet sales targets and generate revenue within an assigned territory. The position starts of as an u201cAccount Representative Non Territoryu201d to the sales team and will maintain a high level of customer service with their existing customers and demonstrate those relationships to help them expand the business. This person will also assist the team to develop new clients by prospecting and responding to business development leads. In addition, this person will actively monitor and review customer global sales activity and make adjustments to processes and strategies as needed. Key Responsibilities as an Account Representative Non Territory: + Provide assistance to members of the sales team with proposals, lead generation, reporting and lead qualification Analyze reports and provide data to support administrative improvement initiatives + Create reports based on current data to support management + Provide sales support to the team members including, but not limited to tracking shipments for customers, identify records, draft correspondence, resolve customer complaints or issues, prepare presentations, participate in ride-a-longs, update CRM tracking system and other administrative duties + Online searches and create lead generation initiatives Cold calling and profile potential customers actively participate in planning meetings and events for the sales team + Complete assigned projects as needed Key Responsibilities (once you transition into outside sales): + Sell profitable new key business within assigned territory by cold calling, cultivating leads and networking Make customized presentations to various decision making audiences to close new business + Maintain and increase revenue streams with current key accounts in a specific territory, to include: face to face visits, problem solving and administrative follow-up + Master extensive international knowledge of the DHL network and must use company tools, processes and technologies to manage/grow territory and document activity Ensure high post-sale satisfaction and positive long-term relationships + Collaborate with Sales and Operations teams to improve sales and revenue growth within territory Skills & Qualifications: + Entry level professional contributor on a project or specialty work team + Typically requires BS/BA or related work experience in subject area and 2 plus years of experience in related field. Strong negotiation and communication skills (verbal and written) + Computer Proficiency in Microsoft Excel (additional experience with a CRM system is preferred) Successful academic and professional track record with solid achievements, rankings, or awards + Transportation industry, service solution sales, or international sales experience highly preferred + All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability + Entry level professional contributor on a project or specialty work team + Typically requires BS/BA or related work experience in subject area and 2 plus years of experience in related field. Strong negotiation and communication skills (verbal and written) + Computer Proficiency in Microsoft Excel (additional experience with a CRM system is preferred) Successful academic and professional track record with solid achievements, rankings, or awards + Transportation industry, service solution sales, or international sales experience highly preferred Employee Benefits & Incentives DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include: + Competitive Pay + Bonus/Incentive Programs + Retirement Savings u2013 401K with company match + Medical, Dental, Vision, well-being programs + Tuition Reimbursement + Generous Paid Time Off u2013 Starting at 4 Weeks (PT/FT) + Paid Leave + Employee Discount Program + Employee Assistance & Work Life Program + Outstanding training opportunities _DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:_ _ _We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation._

Created: 2025-10-13

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