Office Manager

Job DescriptionWe are seeking a highly organized and detail-oriented Office Manager to join our team in the Finance & Insurance industry. The successful candidate will be responsible for providing exceptional customer service, managing day-to-day office operations, and ensuring the smooth functioning of our business. This is an exciting opportunity for a motivated and experienced professional to take on a leadership role and contribute to the growth and success of our organization.Responsibilities-------------------Greet visitors, determine their needs, and direct them to the proper person or office.Take messages for agency personnel.Maintain a neat and tidy reception area, clearing up any clutter on an ongoing basis, and maintain a professional, comfortable general office atmosphere.Provide exceptional customer service to internal and external clients, responding to inquiries and resolving issues in a timely and professional mannerManage and maintain accurate records and databases using Zoho and other software applicationsPerform administrative tasks, including data entry, filing, and document preparationKeeps an up-to-date calendar of all staff, noting when they are away from the office and their expected return time.Assembles and binds policies, proposals, marketing materials, etc. as needed.Actively seeks out and performs other agency services support functions and performs clerical duties, as requested or required by others, such as copying, scanning, faxing or filing.Maintain a high level of organization and productivity, prioritizing tasks and managing multiple projects simultaneouslyAssist with financial tasks, including processing payments and reconciliations using QuickBooks OnlineDevelop and implement processes to improve office efficiency and productivityCollaborate with the management team to achieve business objectives and goalsAct as a mail room, responsible for opening and sorting mailRequirements1-3 years of experience in an office management or administrative roleExcellent customer service skills, with the ability to communicate effectively with diverse stakeholdersProficiency in Zoho and other software applications, including Microsoft OfficeExperience with QuickBooks Online and other accounting softwareStrong organizational and time management skills, with the ability to prioritize tasks and manage multiple projectsHigh school diploma or equivalent required; associate's or bachelor's degree preferredAvailability to work a flexible schedule, including some evenings and weekends as neededBenefitsPerformance-based bonusesPaid time offMatching-GiftsProfessional developmentAlternative Work Schedule availableAdditional benefits may become available as time progressesRequirements1-3 years of experience in an office management or administrative role Excellent customer service skills, with the ability to communicate effectively with diverse stakeholders Proficiency in Zoho and other software applications, including Microsoft Office Experience with QuickBooks Online and other accounting software Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects Availability to work a flexible schedule, including some evenings and weekends as needed

Created: 2025-10-14