Retail Sales Associate / Customer Service

Overview Elements Massage in Boise and Meridian are looking for engaging and outgoing personalities for our Wellness Membership Advisor (WMA) position. Our WMAs lead the sales and customer service of our members and new clients. They create an exceptional experience for our clients every time they enter the studio.Our business is built on Wellness Program sales and we award our team when we meet our objectives.Free monthly massageMonthly bonusesPaid vacationFull Insurance benefits for eligible employees, retirement and child care benefits and much moreThe responsibilities are:Following our proven sales process to enroll clients into the Elements Massage Wellness Program, a no hassle, month to month membership planBeing the first and final face of hospitality, whether on the phone or in the studioEnsuring the client appointment paperwork and payment process is brief, painless and accurateWorking as a team with our Managers and Massage Therapists to create a positive environment where clients receive the experience they deserveThe ideal candidate possesses the following skills:Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyaltyMust like talking, but more important, love listeningBe capable of turning every incident of client criticism into a story of great client service. In return, we will provide:The opportunity to be part of a team that is focused on the wellness of othersA warm, professional atmosphereTraining and proven processes to support your successVariety in your work that is both challenging and rewardingQualified candidates should have at least one year of sales and customer service experience in a retail environment, be a team oriented thinker and possess the ability to learn new computer software.Job Information:Come join one of the fastest growing segments of the healthcare industry,

Created: 2025-10-14