BUSINESS UNIT MANAGER

ESFM Position Title: BUSINESS UNIT MANAGER Shift: M-F plus weekend&evening support Salary: $85,000 - $90,000 Pay Grade: 16 Other Forms of Compensation: Bonus potential ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance&Engineering, ESG Programming, Laboratory Support Services, Janitorial&Industrial Cleaning, Landscaping&Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFMu2019s clients include many household names from the life sciences, technology, oil&gas and manufacturing markets. _This position is eligible for an Employee Referral Bonus If you know someone that is qualified for this role, please use the u2018job searchu2019 in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on u2018referral tracking.u2019 For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email ._ Job Summary The Business Unit Manager is responsible for directing contracted site operations, managing facilities associates, implementing safety programs, tracking financial performance, and ensuring excellent customer service. The Business Services Manager adheres to the client contract, acting as the key stakeholder of Eurest Services operations at the site level. The Business Unit Manager is expected to liaise with their client, leading all contracted site-level initiatives. The contracted scope of services for this role may include: Janitorial, Mail, Shipping and Receiving, Reprographics, General Maintenance, Meeting Services, Concierge Services, Laboratory Services, as well as vendor management for Security, Landscaping, Waste, Pest Control, etc. This position reports to the Resident Regional Manager or Regional Manager. Essential Duties and Responsibilities: Achieve Budget/Financial Responsibilities u2022 Responsible for attainment of financial goals for the account. u2022 Reviews and analyzes financial statements, weekly operating reports and other financial results; responsible for the accuracy and timeliness of this data. u2022 Monitors and audits the accounting and control process within the account. u2022 Evaluate and justify supplies, equipment and purchases. Customer Relations u2022 Maintains and supports client satisfaction at a level that ensures account retention, ensuring employee demonstrate same satisfaction. u2022 Promotes client awareness of program initiatives. u2022 Monitors and confirms compliance with the provisions of client contracts. u2022 Assists in customizing programs to meet unique client needs as required. u2022 Owns development and/or monitoring a unit business plan and reporting to clients as needed. Operation Excellence u2022 Reinforces a culture of safety, ensuring all associates are performing services in a safe manner. u2022 Plan, organize, direct, coordinate and supervise functions and activities of all contracted services. u2022 Demonstrates and promotes corporate culture, values and management philosophy. u2022 Displays good communication and listening skills with clients, customers and employees. u2022 Establishes and annually reviews standards and work procedures for associates in accordance with policies and practices of the unit. u2022 Conducts regular internal team meetings and communicates with clients to coordinate services for facility and customer activities. u2022 Maintains an awareness of the competition and market conditions internal and external to the account. People Management u2022 Drives productivity and staffing that is appropriate to the account. u2022 Participates in the Human Resource responsibilities to support corporate handbooks and policies. u2022 Owns hiring duties for supervisory and hourly personnel. u2022 Drives the implementation of effective employee relation and employee recognition programs. u2022 Encourages employee creativity, innovation, and feedback. u2022 Provides opportunities for advancement and other developmental experiences for successful associates and maintains a succession plan. u2022 Coaches and counsels managers/associates providing continuous feedback on performance, professional development, and training to assist in their individual growth. Administration u2022 Oversee payroll, work schedules, hours, and tasks to ensure adequate services are rendered. u2022 Takes necessary actions to ensure all corporate, client, and regulatory quality service standards are achieved. u2022 Schedule major project work with clients assuring associates and supplies are available. u2022 Coordinate all outside services (i.e. Landscaping, Snow Removal, Security, Pest Control, Waste). Apply to ESFM Services today _ESFM is a member of Compass Group USA_ Click here to Learn More about the Compass Story ( Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angelesu2019 Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Eurest Services maintains a drug-free workplace. Associates at ESFM are offered many fantastic benefits. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) + Paid Parental Leave + Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information. Req ID:1471647 ESFM Brandy Wilson

Created: 2025-10-15