Ford Service Advisor
Berglund Ford Mazda - Salem, VA
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Berglund Ford Salem is looking for a stellar automotive service advisor. Ourservice Departmentcontinues to grow and we are seeking fun and energetic people with a strong work ethic to join our team.We provide a positive culture and the opportunity to work in a professional environment. We are a very busy dealership with steady workflow and an experienced service team. Our ideal candidate will have excellent customer service skills.Automotive Service Advisor / Writer Experience is a must! Additionally, we offer the opportunity for very competitive income, benefits, and an enjoyable work environment. WE OFFER: Excellent growth potential with growing organization Life, Disability, & Health Insurance 401K Paid Vacation Paid Holidays RESPONSIBILITIES: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers REQUIREMENTS: Proven record of achieving exceptional Customer Satisfaction Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must Above average energy level Desire for a long term career with a growing organization Personal and professional integrity Good driving record service writer, service advisor, ford advisor, ford service, ford writer, ford service sales, service sales, service consultant, ford service consultant
Created: 2025-10-15