Phlebotomist -Land O Lakes

This position is expected to function independently or with minimal supervision in all laboratory areas and duties including but not limited to, performing phlebotomy, specimen processing, and clerical duties, all of which are to be performed in a timely and efficient manner. Display competence in performing all the job expectations described with in this job description.Why is Florida Medical Clinic Orlando Health your best place to work?✅ Education & Career Growth - Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.✅ Health & Wellness - Comprehensive medical, dental, vision, free virtual visits, and well-being programs.✅ Financial & Retirement - Up to 5% employer match on retirement contributions.✅ Work-Life Balance - Four weeks of paid parental leave, PTO, and flexible leave options.✅ Family & Pet Support - Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.Essential Functions Front Office FunctionsPerforms Start duties prior to opening LabAdds tests for add-ons and handles recollects or Properly charges STATs to HMO’sCopies of insurance cardsUses proper stamps on orders such as FROZEN, LabCorp, QuestPrints daily logsPetty CashFaxes reports from previous dayHandling of drug screens collectionsQuotes lab pricesMaking depositsPrint labels for requisitions and specimensProperly obtains ABN forms for Medicare patientsObtains orders from Intergy or patientsObtains and uses valid diagnosis codesProperly identification of patientsCollects any monies from patients and issue receiptsChallenges ambiguous orders and handles according to protocol, and taking takes verbal ordersVerify patient insurance informationProvide services for patients and doctors’ offices such as lab resultsDirects incoming faxes to correct personnelAnswers phone and assists callers, properly transfers callsProperly calls or faxes any panic or stat results to appropriate provider per written protocolQuantity/Timeliness of work that produces optimal productivityPerforming tasks with minimal errors.Understands and must know how to perform assigned tasks.Ability to master and understand new work routines in this area.Degree and willingness to put forth in performing these tasks.PhlebotomyVerify orders and requisitions match, checking all testEnsures ABN is properly filled out and signedLabels specimens properlySupplies proper information on requisitions pertaining to drawing such as Date, time, initials, number and type of tubes drawnAble to draw 6 patients an hour (35 to 40 patients per day)Rarely needs a butterfly to draw patients. (Ask assistance before using a butterfly)Keeps requisitions filed in folder and assists with preparing the folders for scanningProvides phlebotomy services to doctor’s offices when needed such as Special Procedures and Family PracticeBack OfficePrepares reports for distributionLoads any specimens passed throughSupplies missing billing information such diagnosis to remote labsWorks internal billing charges, no more than 3 days behindKeeps daily requisitions filed correctly and neatlyWorks outstanding tests report for LabCorp and QuestWorks error logs for LabCorp and QuestRetrieves results and transmit requisitions when neededDirects incoming mail to correct personnelPerforms mail-outs daily, obtaining correct addresses for outside providersProcessing SpecimensProperly spin down specimens when needed, checking for fibrinogen and clotsPour off any specimens needed for special transport tubesPrepare specimens for transportation with couriersDistributes and handles STATs according to protocolPerforms “Clean-outs” in Flex-e SuiteInventoryKeeps accurate Inventory of suppliesDistributes supplies to remote labs such as in-house tubes/patients with instructionsKeeps supply area neat and clutter free Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.Maintains compliance with all Orlando Health policies and procedures.Performs all other duties as assigned.Computer UtilizationKnows how to look up results and print in Intergy, Flex-e Suite, LCM Knows how to print patient demographic sheets and insurance cardsCan load insurances into Intergy and set proper coverageCreate requisitions in Clinicians for LabCorp, Quest, LISCan perform Result retrieval and transmissionsAble to print billing reports or work lists for STAT, MAIL, and Fax logsPerforms “Clean-outs” in Flex-e SuiteAble to register a new patient in Intergy or make changes to existing informationProperly loads drug studiesOther Related FunctionsMaintains an organized and clean work areaPlaces phones on and off service at the appropriate timesParticipates in maintenance of office suppliesPerforms other incidental and related duties as required and assigned Travel to different FMC locations as neededMaintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.Maintains compliance with all Orlando Health policies and procedures.Performs all other duties as assigned.Education/TrainingHigh School Graduate of equivalent required.Licensure/CertificationPhlebotomist CertificationExperienceMinimum of 1 year phlebotomy experienceStrong customer service orientationExcellent telephone etiquetteStrong computer proficiencyStrong team playerExcellent Phlebotomy skills.Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.

Created: 2025-10-16