Banquet Setup Supervisor

Overview Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success.Join us as a Banquet Setup Supervisor as part of our Banquets team!Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.Our Vision for our team members:Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destinationContribute to our distinctive atmosphere and foster your personal and professional growthAn individual committed to creating exceptional guest experiencesBe appreciated for what you bring to the team Learn and grow with a company that values its associates Why OKANA:Competitive wagesPeople-first cultureHealth insuranceRetirement savingsGrowth opportunitiesPaid time offFestive environmentPerks & discountsAbout the roleThe Setup Supervisor oversees the daily operations of the banquet and event setup team, ensuring all function rooms are prepared accurately and efficiently according to event specifications, diagrams, and brand standards. This role provides hands-on leadership, directs team members during setups and teardowns, and serves as a liaison between Banquet Management, Catering, and Events to ensure flawless execution. The Setup Supervisor is also responsible for maintaining inventory, cleanliness, and safe operation of banquet equipment.What you will be doing:Supervise and assist with setup and teardown of all banquet and meeting spaces, including tables, chairs, linens, staging, and audio-visual equipmentReview daily BEOs to confirm accurate room setups and adjust layouts as neededAssign and monitor setup staff duties, ensuring timely completion of tasks and adherence to standardsMaintain cleanliness, order, and safety in storage and back-of-house event areasConduct pre- and post-event inspections to verify quality, functionality, and cleanlinessCommunicate effectively with Banquet Manager and Banquet Captains regarding event details, changes, and equipment needsTrain new setup associates on procedures, safety, and guest service expectationsMaintain accurate inventory records of tables, chairs, risers, linens, and other banquet materialsAssist with periodic deep cleaning and maintenance projects in meeting spacesPerform other related duties as assignedWhat you bring to the role:High School Diploma or equivalent required; college coursework in Hospitality or related field preferredMinimum of 2 years’ experience in banquet or event setup, with at least 1 year in a supervisory or lead capacityStrong organizational and time-management skills; ability to handle multiple priorities in a fast-paced environmentExcellent communication and leadership skills; ability to train and motivate team membersProficient in reading and interpreting banquet event orders (BEOs) and room diagramsPhysically able to lift, move, and transport banquet equipment and furnishings up to 75 lbsFlexible schedule; must be available to work evenings, weekends, and holidays as business demandsOKANA Resort is part ofPyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.Pyramid Global Hospitality is an Equal Opportunity EmployerNote: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Created: 2025-10-16