Technical Business Analyst 3
First Tek - Portland, OR
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| SUPPLEMENTAL LABOR MANAGEMENT OFFICE ADDITIONAL POSITION INFORMATION Title & Level Technical Business Analyst Work Group Location Portland, OR. Specialty N/A Offsite Work Eligibility Remote Work Eligible - Must live in BPA's service territory of WA, OR, ID, MT. Official Duty Station is the home address. Organization JL Number of Days Onsite - days per Year Hours Full-Time, up to hours Additional Information N/A Overtime % anticipated On-Call No Travel Up to % None anticipated FN Status NOT open to Foreign Nationals Investigation Type SF-, Standard Questionnaire for Non-Sensitive Positions: Candidate must be able to pass this background investigation in order to qualify for and/or retain this position. Current telework, remote work and onsite support is based on BPA’s business needs and is subject to change or termination at any time. Positions with the “Remote” Designation must reside in WA, OR, ID, or MT. Case-by-case exceptions may apply only when in the best interest of BPA. OVERVIEW Position This Technical Business Analyst contract position supports and assists the Enterprise Shared Services (JL) organization within the Information Technology (J) department of the (BPA). Enterprise Shared Services manages BPA’s IT project portfolio, provides enterprise applications implementation, development support, and quality assurance and control services. This position works with the enterprise shared services manager to help administer a broad range of activities supporting the JL organization, including Software Development & Ops (JLS), Quality Control (JLQ), and IT Project Management (JLP). Collaboration within JL and with other IT organizations is critical for this position. This position requires someone with strong communication skills, able to present information to audiences with a variety of levels of exposure to the topic/project. Organization & Culture The Enterprise Shared Services (JL) organization manages the agency’s IT project portfolio, provides enterprise applications implementation, development, support, and quality assurance and control services. This position is eligible for the Remote Work Program; however, candidates must live in BPA's service territory of WA, OR, ID, or MT. POSITION RESPONSIBILITIES Note: All official drafts, documents, and recommendations, as listed below, must be reviewed, finalized, and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so. Perform interviews and research for recommendation of IT business requirements and translate them into specifications for complex technical projects. Assist in change management activities with the business: Draft and facilitate change management plans that minimize employee resistance, maximize employee engagement, and empower senior management as change sponsors. Focus on the people side of changes introduced by the business technology project - including changes to business processes, systems and technology, job roles and skills, and organizational structures. Work to drive faster adoption, greater ultimate utilization, and higher proficiency on changes impacting employees in the organization such that business results are achieved. Plan, design, and facilitate requirements gathering sessions and meetings for projects or assignments. Lead requirements elicitation workshops and present findings. Perform technical interviewing in the Information Technology environment. Provide mentorship to other analysts and technical staff in analysis, planning, and execution of project plans. Draft documentation for project development efforts (including use cases, requirements, test plans, process maps, and desk procedures) and work closely with development team and business teams to support successful implementation. Provide effective communication including facilitation, negotiation and conflict resolution. In collaboration with the CIO, IT Program, or Budget Analysts and IT Managers support project planning and cost tracking activities. Analyze data and provide reports on budgets and IT assets to the J (IT executive) management. Coordinate and participate in project, budget, and asset planning meetings with IT supervisors. Provide recommendations to address identified gaps. Assist with the implementation of BPA approved mitigation recommendations/measures. Request work order for new JL org projects, as well as maintenance work orders for new systems going into production. Inform the CIO and IT managers of discrepancies, errors, or questions on budget actuals. Produce and post a variety of monthly financial reports for J management. Interpret business needs and translate them into business process and system functional requirements for assigned systems. Document findings of studies and prepare recommendations for implementation of new systems, procedures, or organizational changes. Perform fit gap analysis and work with technical staff on approaches to audit results, mitigation plans, and remediation plans. Gather and organize information to provide status updates and support operational metric tracking and audit reviews and processes. Collaborate with Governance & Compliance to monitor and support audit remediation items and provide recommendations to IT supervisors and staff on entering and updating information for tracking purposes. Create Word documents, Excel spreadsheets, Power Point presentations, Visio flowcharts, and Project input. Communicate with a wide variety of technical and business experts in both individual and group settings. Mark documents and maintain filing system(s), files, emails, and records in accordance with compliance requirements. Share and disperse documents only to appropriate personnel (those with a Lawful Government Purpose (LGP) to know). Mark and maintain all official records in accordance with the Information Security (INFOSEC) and Information Governance & Lifecycle Management (IGLM) standards and procedures. Validate official records are accurately maintained for auditing purposes. REQUIREMENTS Education & Corresponding Experience (required on matrix) A bachelor’s degree in computer/information technology, business systems (or related technical field) is preferred. years of experience is required with an applicable bachelor’s degree. years of experience is required without a degree or an applicable degree. Experience should include work with business analysis and information technology. Required Technical Skills & Experience (required on matrix) years of analyst experience using modeling languages, technical product life cycle concepts and requirements engineering, among other applied skills and knowledge. years of experience with SharePoint. Preferred Skills & Experience (optional on matrix) Power BI SharePoint Visio Appendices The following appendices apply to this position and may be downloaded from the Fieldglass Reference Library: Remote Work Program Training Expectations (Worker is expected to keep current on the latest technologies and skills required for the position.) Training Type Details Provided by Asset Suite BPA Power BI BPA Business Case BPA Resolver BPA OpEx Process Mapping BPA Attendance at all conferences, workshops, training, etc. must be pre-approved by SLMO. Requests will be reviewed on a case-by-case basis. Approval is subject to the most current guidance provided to SLMO by BPA or DOE and is subject to change at any time. SLMO reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet in Fieldglass. CLOSELY ASSOCIATED RESPONSIBILITIES & REQUIRED ASSOCIATED MITIGATION MEASURES The following list of potential inherently governmental risk areas and the measures that SLMO-Compliance has determined MUST be in place in your organization, via processes and procedures, in order to mitigate those associated risks. The BPA manager’s acceptance of the API serves as the manager’s attestation that all mitigation measures listed below are or will be established and adhered to in their org. Area of potential Closely Associated / Inherently Government function Mitigation Measures Area of potential Closely Associated / Inherently Government function Mitigation Measures Access to Confidential / Sensitive Information CFTE MUST sign NDA (Non-Disclosure Agreements) at beginning of assignments. CFTE MUST complete annual Information Security and Privacy Awareness training. CFTE MUST complete and pass background investigations of an appropriate level. Acquisition Planning / Source Selection CFTE are not permitted to serve as “voting” members for acquisition selections. All purchasing decisions MUST be made by appropriate federal personnel (Contracting Officers). All acquisition documents (requirements, SOW’s, evaluation criteria, etc.) MUST be reviewed, finalized and approved by appropriate BPA federal personnel. ONLY Contracting Officers are authorized to obligate BPA funds. Agency / Org Planning All drafts, documents, materials and recommendations, MUST be reviewed, finalized and approved by appropriate BPA federal personnel. Budget / Finance Prep ONLY Federal Employees may determine budget priorities & allocations. BFTE MUST control, and finalize / approve ALL budgets and related documentation, including that for projects, programs and Organizations. Contract Management ALL Contractual documents, including invoices MUST be finalized / approved by appropriate Federal personnel. All contract related decisions (modifications, changes, performance) MUST be determined by appropriate federal personnel (CO’s). Decision Making CFTE may provide input and recommendations to decision-makers. ONLY appropriate federal personnel may make decisions which obligate BPA resources or to a specific course of action. Direction & Control (directing BFTE) CFTE are not permitted to direct the actions of federal employees (BFTE) or have any control or input into their performance. Work of BFTE MUST be assigned by federal manager, supervisor, Program / Resource manager or other appropriate designee. Disposing Govt. Property ALL decisions regarding the disposal of BPA property MUST be made by appropriate federal personnel; and, all property dispositions MUST be directed and controlled by the Investment Recovery Center (IRC). Dissemination of Agency/Policy Information / Training All training and any information that is to be disseminated MUST be either ) per established policy, process, procedure, or practice; or, ) reviewed, finalized and approved by appropriate BPA federal personnel. Inspection / IT Testing Processes and procedures MUST ensure Federal personnel review inspection findings and CFTE recommendations before acceptance or rejection of material(s) / item(s). HR Support CFTE may assist with HR functions per established procedures, processes and guidelines (, timekeeping). ALL work products MUST be reviewed and finalized by appropriate federal employees. Policy Development BPA’s process for Policy development includes multiple levels of federal review prior to acceptance / adoption. Interpretation of Policy/Regulations ONLY BPA federal employees MAY determine the applicability and interpretation of regulations. CFTE are not permitted to “interpret” regulations for or on behalf of BPA. Regulations are interpreted by federal personnel and communicated via standards, guides, policies and processes. Representing BPA Contract workers are required to identify themselves and their employer in signature blocks, in introductions and have a nameplate outside their cubicle. CFTE MUST receive written VP approval to represent BPA at outside events, such as workshops, seminars or conferences. Page of F__API_TEMPLATE_ CFTE NON-CRAFT HIRING SAFETY TRAINING MATRIX CONTRACT FULL TIME EQUIVALENT (CFTE) NON-CRAFT HIRING SAFETY TRAINING MATRIX Purpose: The Contract Full Time Equivalent (CFTE) Hiring Safety Training Matrix is a hazard assessment for CFTE personnel routine tasks. It is intended to set a common understanding on training requirements between the CFTE personnel and the (BPA) managers/supervisors. BPA Requesting Managers should complete this form and coordinate with BPA Supplemental Labor Office during the procurement process to ensure the CFTE position includes a list of required trainings associated with identified tasks, conditions, and exposures. Each task, condition, and exposure indicate which training courses are required, who shall provide those trainings, and when those trainings shall occur. This form is intended only as a reference document for contractors. BPA Requesting Manager (Last, First MI) Gill, Yvette Date // CFTE Job Title Technical Business Analyst Org JL PPE provided by Supplier or Contractor? ☐ Yes ☒ No If yes, list required PPE: Click or tap here to enter text. Identify which Supplier or Contractor medical surveillance programs are required, if any ☐ Respirator User ☐ Asbestos ☐ Lead ☐ Silica ☐ Hearing Conservation ☐ Other: Click or tap here to enter text. ☒ No Medical Surveillance BPA Requesting Managers may use equivalent Job Title Position Hazard Assessments or project Job Hazard Analyses as indicators for which medical surveillance programs may be required. Direct any questions regarding medical surveillance program requirements to the BPA Industrial Hygienist, , or . Instructions for BPA Requesting Manager: This template has been pre-populated with tasks and hazards generally associated with CFTE non-craft positions. BPA Requesting Managers must review this document during the CFTE procurement process. The BPA Requesting Manager will: Select the checkbox next to each task/condition/exposure that may be encountered during the normal course of the assignment. Identify if the mitigation for applicable tasks/conditions/exposures will be provided by BPA or the Contractor (supplier). Indicate when the mitigation must occur (pre-hire, post-hire, pre-task). Pre-Hire Training should be completed prior to the CFTE starting their assignment. Post-Hire training should be completed prior to exposure to a hazardous environment and/or conducting work at a BPA worksite. Pre-Task Training should be completed prior to conducting the associated task. Once complete, the BPA Requesting Manager will send the completed document to the Supplemental Labor Management Office. The listed tasks, conditions, and exposures are not all inclusive. New processes, unusual tasks, or equipment may trigger the need for specialized training. Consult with your local Safety Manager or BPA Safety Training Manager for guidance. BPA provided safety training will be the same training provided to Federal Workers. For the “General Comments” section, BPA Requesting Managers can list anything that was not already covered and provide clarification to the BPA COR to better understand the CFTE position. It may include tasks, conditions, and/or exposures that are unique to a particular position, work site, or person. For more information on the PHA process/requirement, reference the Safety and Occupational Health Manual, Safety Management Systems Chapter. Direct any questions regarding training requirements or issues related to this form to the BPA Safety Training Manager, , or . Office & Remote Work/Telework Hazards Task / Condition / Exposure Required Training Contractor (C) or BPA (B) Provided Pre-Hire Training Post-Hire Training Pre-Task Training ☒ Exposed to a fire in the building BPA manager will advise of evacuation protocol and designated gathering location. Annual fire drills will be conducted. B ☐ ☒ ☐ ☒ Exposed to an earthquake while in the building BPA manager will advise of evacuation protocol and designated gathering location. B ☐ ☒ ☐ ☐ Operating office tools (paper cutter, paper punch, staplers, etc.) None Identified Choose an item. ☐ ☐ ☐ Task / Condition / Exposure Required Training Contractor (C) or BPA (B) Provided Pre-Hire Training Post-Hire Training Pre-Task Training ☒ Performing tasks that may result in repetitive motion injuries, prolonged sitting and computer use ☐ Optional: SUFS Move Safe (HRMIS ) C ☐ ☒ ☐ ☐ Ergonomics Recognize the hazards and know when it is appropriate to stretch and take breaks; ensure a proper desk, chair, and equipment adjusted at the appropriate level; ensure proper lighting. Any ergonomic assessment to be provided by the supplier. Choose an item. ☐ ☐ ☐ ☐ Performing tasks that may result in slips, trips or falls such as carrying boxes and walking on stairs or slick surfaces ☐ Review SOHM Chapter Choose an item. ☐ ☐ ☐ ☐ Optional: Slips, Trips & Falls Training (HRMIS ) Choose an item. ☐ ☐ ☐ ☐ Adding electronic devices that were not previously part of the home (monitors, chargers, computing equipment, etc.) None Identified. On-the-job familiarization (if using BPA-issued equipment). Choose an item. ☐ ☐ ☐ Travel / Field Operation Hazards Task / Condition / Exposure Required Training Contractor (C) or BPA (B) Provided Pre-Hire Training Post-Hire Training Pre-Task Training ☐ Driving vehicles on public and/or non-public roads ☐ Review SOHM Chapter Choose an item. ☐ ☐ ☐ ☐ Defensive/Distracted Driving (HRMIS ) Choose an item. ☐ ☐ ☐ ☐ Worker operates forklifts Forklift Certification Choose an item. ☐ ☐ ☐ ☐ Worker operates a fire extinguisher Fire Extinguisher Use Choose an item. ☐ ☐ ☐ ☐ Worker operates hand tools None Identified Choose an item. ☐ ☐ ☐ ☐ Worker uses personal protective equipment Personal Protective Equipment Choose an item. ☐ ☐ ☐ ☐ Worker may be exposed to shock and arc-flash hazard ☐ Shock & Arc Flash Awareness Choose an item. ☐ ☐ ☐ ☐ Shock & Arc Flash Basic Choose an item. ☐ ☐ ☐ ☐ Shock & Arc Flash Advanced / Refresher Choose an item. ☐ ☐ ☐ ☐ Worker may contact but will not disturb Asbestos Containing Material (ACM) or Potentially Asbestos Containing Material (PACM) Asbestos Awareness Choose an item. ☐ ☐ ☐ ☐ Worker required to work in remote areas where bear encounters may take place Bear Pepper Spray Training Choose an item. ☐ ☐ ☐ ☐ Worker exposed to rodent and bird droppings Biological/Vermin/Hanta Virus Choose an item. ☐ ☐ ☐ ☐ Worker exposed to hot and/or cold environments None Identified Choose an item. ☐ ☐ ☐ Task / Condition / Exposure Required Training Contractor (C) or BPA (B) Provided Pre-Hire Training Post-Hire Training Pre-Task Training ☐ Worker exposed to chemicals, such as herbicides or pesticides; ☐ Herbicide Cert. Ref. -hr Choose an item. ☐ ☐ ☐ ☐ Herb Certification -hr Choose an item. ☐ ☐ ☐ ☐ Hazardous Communication Choose an item. ☐ ☐ ☐ ☐ Worker exposed to lead ☐ Lead - Awareness Choose an item. ☐ ☐ ☐ ☐ Lead Worker Training Choose an item. ☐ ☐ ☐ ☐ Worker exposed to mercury None Identified Choose an item. ☐ ☐ ☐ ☐ Worker exposed to noise ☐ Hearing Conservation (Initial) ☐ Hearing Conservation (Annual) Choose an item. ☐ ☐ ☐ ☐ Worker exposed to silica Silica - Awareness Choose an item. ☐ ☐ ☐ ☐ Worker works at heights higher than ’ ☐ Fall Protection, Awareness Choose an item. ☐ ☐ ☐ ☐ Fall Protection, General Choose an item. ☐ ☐ ☐ ☐ Fall Protection, Advanced Choose an item. ☐ ☐ ☐ ☐ Ladder Safety Choose an item. ☐ ☐ ☐ ☐ Fall Protection, Advanced (TLM) Choose an item. ☐ ☐ ☐ ☐ Worker is required to take first aid and may be called on to render first aid for: workers on high voltage lines and/or equipment; worker works in remote areas First Aid/CPR/AED (Red Cross or AHA Accredited) Required only if specified in the API Choose an item. ☐ ☐ ☐ ☐ Worker performs work alone in remote areas Wilderness Adv. First Aid Choose an item. ☐ ☐ ☐ ☐ Worker may prepare, transport or receive hazardous materials ☐ DOT : Introduction, Classification, and the Hazardous Materials Table ☐ DOT : Packaging, Labeling, Marking, and Placarding ☐ DOT : Shipping Papers ☐ DOT : Loading and Storage ☐ DOT: Security for Shipment of Hazardous Materials ☐ Hazardous Materials: Shipping Lithium Batteries under DOT Exemptions ☐ DOT Hazardous Material Awareness for the General Hazmat Employee Choose an item. ☐ ☐ ☐ BPA workplace manager to review Hantavirus Prevention Procedure -- before performing task. These exposures may require enrollment in a Medical Surveillance Program. Ensure page is marked accordingly. Other Specific Hazards Task / Condition / Exposure Required Training Contractor (C) or BPA (B) Provided Pre-Hire Training Post-Hire Training Pre-Task Training ☐ SAMPLE: Worker may make infrequent visits to field locations or substations Worker complete the PPE assessment in the SOHM to determine need for PPE such as hard hat, safety glasses, hearing protection, safety vests, Arc Flash clothing or steel-toed boots. B X ☐ Click or tap here to enter text. Click or tap here to enter text. Choose an item. ☐ ☐ ☐ ☐ Click or tap here to enter text. Click or tap here to enter text. Choose an item. ☐ ☐ ☐ ☐ Click or tap here to enter text. Click or tap here to enter text. Choose an item. ☐ ☐ ☐ ☐ Click or tap here to enter text. Click or tap here to enter text. Choose an item. ☐ ☐ ☐ ☐ Click or tap here to enter text. Click or tap here to enter text. Choose an item. ☐ ☐ ☐ ☐ Click or tap here to enter text. Click or tap here to enter text. Choose an item. ☐ ☐ ☐ ☐ Click or tap here to enter text. 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Created: 2025-10-16