Technical Support Specialist
Adecco US, Inc. - Santa Clara, CA
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Adecco is hiring immediately for a Technical Support Specialist for a local client in Santa Clara, CA. Pay is $28.00/hr. - $30.00/hr. Duties: u00b7 Provide immediate technical support for day-to-day operations on site or remote locations to division support team, TSE, field engineers, and lab technicians who are diagnosing, troubleshooting, repairing and debugging complex issues related to equipment, software, and firmware. u00b7 Lead new technology evaluation and testing in house (SCLA, and other lab locations) or alfa site ELS by organizing cross functional team with division Engineer/support/supplier. u00b7 Understand new product design requirement from internal or external customers and bridge communication among division and supplier as a single point of interface for owning products and manage IP sensitive information properly. u00b7 Track issues in Jira database and report business critical to management. u00b7 Support validation of CIP product in house and procedure. u00b7 Support firmware validation testing on lab system every major release or ad-hoc critical bug fix timing to ensure readiness of delivery to BU integrated systems. u00b7 Work with Tech Pub team to validate CM procedures on the tool. Redline to feedback the change until completion. u00b7 Manage spare parts release status approval with proper technical communication with field team. u00b7 Manage parts receiving and shipping for test parts and communicate supplier PO order status with BU. Requirements: u00b7 Demonstrate depth of expertise in mechanical and electrical, and system discipline. u00b7 Possess general knowledge of hardware and software to perform hands on activities on equipment. u00b7 Solve complex problems; exercise judgment based on assessment of technical analysis, risk, business impact. u00b7 Communicates difficult technical and non-technical concept with internal and external parties. u00b7 Japanese or Vietnamese proficiency is plus. u00b7 Education: Bachelor's Degree u00b7 Years of Experience: 3 - 5 Years u00b7 Travel: Yes, up to 20% of the Time Click on apply now for immediate consideration for this Technical Support Specialist in Santa Clara, CA. We look forward to hearing from you Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Pay Details: $28.00 to $30.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Created: 2025-10-16