Shift Lead-Certified Veterinary Technician

CERTIFIED VETERINARY TECHNICIAN SHIFT LEAD We are hiring for the following location: + Altamonte Springs + Longwood + The pay range for this role is $23.43 - $33.84/hour. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidateu2019s experience, skill level, abilities, education, and may vary depending on location and minimum wage laws. This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received. SUMMARY OF JOB PURPOSE AND FUNCTION: Banfield aspires to be a practice where, as a team, we make a positive impact on pet health care in hospitals, communities, and the field of veterinary medicine. And, we believe hiring people with diverse perspectives, ideas, and cultures, permits us to deliver to the highest quality of preventive care. As a Banfield Certified Veterinary Technician, you will work alongside pet health care industry experts to make a difference in the lives of the pets and clients we serve. With the chance to utilize your veterinary knowledge, communication skills, and love for pets, this role will afford you the opportunity to define a clear career path for continued growth and learning. ROLE RESPONSIBILITIES: u00b7 Actively recruit new clients by promoting hospital services, Optimum Wellness Plans, preventative care and pet health needs. u00b7 Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. u00b7 Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets. u00b7 Upon approval from supervising veterinarian, perform veterinary technician appointments. All appointments must be under the direction and supervision of veterinarian and in compliance with state law. u00b7 Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. u00b7 Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. u00b7 Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. u00b7 Act as the extra eyes, ears and hands for the veterinarian to ensure the best quality pet care and to maximize the veterinarian's productivity and communicate with the other associates to maintain the flow of patients. u00b7 Obtain relevant information and history from clients and maintain proper and complete medical charts. u00b7 Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs. u00b7 Assist with surgery as applicable. u00b7 Train and mentor new paraprofessional associates. u00b7 Quality check medical records, go home medications, regulatory documentations, hospital cleanliness, and timeliness of doctors seeing exam room patients. u00b7 Utilize technical skills to the fullest, within state practice acts regarding the duties of credentialed veterinary technicians. Conduct administrative functions as necessary. LEADERSHIP RESPONSIBILITIES: u00b7 Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand. u00b7 Support Practice Manager in hospital labor management. u00b7 May assist Practice Manager in the selection, training, and day-to-day supervision of the paraprofessional team. u00b7 Assist Practice Manager in creating an environment where a team can deliver quality, efficient and effective veterinary care to pets. u00b7 Provide effective communication between associates, clients, hospital leadership and Central Team Support. u00b7 Ensure all hospital associates adhere to Banfield dress and grooming guidelines. u00b7 Prepare whole team on cases scheduled for the day, assist with any transfers of cases from day before or external referrals to provide continuity of care, triage the treatment board. u00b7 Assist Practice Manager in identifying potential u201cbottlenecksu201d and formulating solutions to remove barriers in medical operations that would impede the doctors in providing world class preventive care and client service. u00b7 Confer with field leadership and assist with client resolution decisions, invoice adjustments and client experience exceptions. u00b7 Address broken equipment issues and assist in inventory management. REQUIREMENTS Veterinary Technician Certification or Licensure (CVT, RVT, LVT, or LVMT) PREFERRED Associateu2019s or Bacheloru2019s degree from an AVMA accredited veterinary technology program. Commitment beyond qualifications Being a veterinary technician requires much more than AVMA certified credentials. It means bringing your talents, skills, dedication, and a desire for developing alongside your peers. But, most importantly, it means showing up each day with a passion for pets and working with others who believe preventive care is the key to helping pets achieve long and healthy lives. As we do with all our associates, we look to our vet techs to adopt our Five Principles u2014 Quality, Responsibility, Mutuality, Efficiency and Freedom. And, while your on-paper qualifications are of course important, we actively seek out vet techs who thrive on delivering outstanding client and pet experiences. Your wellbeing matters We know that your real passion for pet well-being is why you chose this profession. At Banfield, we believe it is just as important to support the well-being of those who devote their lives to this cause. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. We value work-life balance too Check out some of our u201cMeow-velousu201d benefits: u00b7 Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. u00b7 Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future. u00b7 Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. u00b7 Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays. u00b7 Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive. u00b7 Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. u00b7 Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, youu2019ll have financial protection. u00b7 Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. u00b7 Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. u00b7 Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. u00b7 Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities. u00b7 Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly. u00b7 Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. u00b7 Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. u00b7 Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents. u00b7 Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs. u00b7 Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen. u00b7 Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective. u00b7 Three Free Optimum Wellness Plans for Pets: We care about your furry friends too Enjoy three free wellness plans to ensure your pets receive the best preventive and general care. u00b7 Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable. Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (). Potential as Big as Your Passion Whether you are a newly certified or an experienced vet tech, a job at Banfield opens the door to exploring the next best move in your career. We are committed to helping you grow as a vet tech by providing: u00b7 Performance Development Plans (PDP) designed to help you define and achieve your career goals. u00b7 Practice-paid continuing education opportunities along with the opportunity to attend partner conferences. u00b7 Free membership to NAVTA, practice-paid subscription to VetFolio, and a 50% discount for VetGirl. u00b7 Opportunities to lend your skills to the local communities where you live and serve. ( u00b7 Ability to grow into leadership roles at the field and practice level. Support that helps you thrive Weu2019ve created a structure that includes leadership and support at the hospital level, in the field, and at our headquarters, all with one goal in mind: helping you deliver quality care for all pets. Commitment to community wellness Through volunteering efforts, and our programs designed to benefit local shelters and rescues, we strengthen the pet-human connections in our communities. Discover how we support the wellbeing ( of our people and profession. WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospitalu00ae strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.

Created: 2025-10-16