Program Specialist III, CEO - Workers' Compensation

Position/Program Information EXAM NUMBER:M08177-RWhen to Submit Your Application: The application filing period will begin on Wednesday, October 15, 2025, at 8:00 a.m. (PT) - Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.No withhold will be allowed for this examination. Required experience/education must be fully met at the time of filing and clearly indicated on the application.Type of Recruitment: We welcome applications from everyone. Check Out Our Outstanding BenefitsClick here to see a list of employee benefits.Why Work for Us?With more than 10 million residents, Los Angeles County is the most populous county in the nation As the largest employer in Southern California, over 116,000 employees in more than 39 departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. The County has more than 2,300 different job descriptions, offering a lifetime of opportunities and careers We offer one of the strongest public-sector benefits packages in the country. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential.The OpportunityWe are pursuing qualified candidates to fill Program Specialist III, CEO positions within the Chief Executive Office’s Workers’ Compensation section. The position provides professional services to operating departments regarding complex problems in the administration of Workers’ Compensation. Essential Job Functions Position ResponsibilitiesAssists in resolving complaints/problems related to Workers’ Compensation Assists in developing new or updating current Workers’ Compensation programs, policies, and procedures Monitors the Los Angeles County Self - Insured Workers' Compensation programPrepares various complex documents (e.g., detailed settlement authorizations, fiscal reconciliations, reports, policies and procedures, instructional materials, charts, graphs, tables, retro - temporary disability forms) related to Workers’ Compensation with investigative, factual and analytical dataAssists in conducting or conducts formal training sessions/oral presentations related to the Los Angeles County Self - Insured Workers' Compensation programStays current on knowledge related to the Workers' Compensation programFor more information, please view the classification specification: Program Specialist III, CEO Requirements Requirements to QualifyThree (3) years of journey-level experience, within the last five (5) years, administering or adjusting California workers' compensation indemnity claims, -AND- possession of a valid California Self Insurance Certification of Achievement, obtained by passing the California State Self Insurance Plans exam.LicenseA valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.Certificate InformationApplicants must demonstrate that they have successfully passed the California State Self Insurance Plans (SIP) exam by uploading and attaching a legible copy of their California Self Insurance Certification of Achievement with their application. Alternatively, documents may be emailed to Jasmine Hines at within seven (7) calendar days of applying. If we do not receive verification of certification completion, you will not be permitted to continue in the examination process.We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or emailing to the exam analyst.Physical Class IILight - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.Veteran's Credit InformationIf you are a veteran, you may be eligible for veteran’s credit, which is an additional 10 points added to a passing score. To be considered, we will need to review a copy of your DD214, so please include as an attachment with your application, or email it to as soon as possible. Submitting your DD214 promptly helps ensure smooth and timely processing. Out of Class experience will not be accepted for this examination. Additional Information Once we have identified that you meet our requirements, we will email you a notification, inviting you to participate in the following assessments: Our Assessment Process: This examination will consist of THREE (3) parts:Part I: A Multiple-choice and/or simulation assessment(s), weighted at 50%, assessing:Verbal Ability Deductive ReasoningProfessional PotentialAchievementCoping with UncertaintyResponsibilityWorking to High Quality StandardsWillingness to LearnMaintaining Good Working RelationshipsAnalyzing InformationLearning QuicklyGenerating New IdeasUsing Time EfficientlyAdapting to ChangeOnly those candidates that achieve a passing score of 70% or higher on Part I of the examination will advance to Part II - Evaluation of Training and Experience. Part II: An evaluation of Training and Experience, weighted at 25%, assessing:Professional Technical KnowledgePolitical & Organizational NavigationCustomer Service Data Analysis and Problem SolvingOnly those candidates that achieve a passing score of 70% or higher on Part I and Part II of the examination will advance to Part III - The Writing Assessment. Part III: A Writing assessment, weighted 25%, assessing:English Structure and Content Written ExpressionPrioritizing InformationCandidates who meet the requirements and achieve a passing score of 70% or higher on each weighted test part will be placed on the eligible register.Exam ReviewSome exam components are not subject to review by candidates. Multiple-choice and/or simulation assessments are not reviewable by candidates per Civil Service Rule 7.19.Transfer of Test ResponsesIf you have taken identical components recently for other exams, your responses may be automatically transferred to this exam.This examination contains test components that may be used on future exams, and your responses could be transferred to that exam.Test Preparation We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help with preparing for the test, we recommend reviewing all related materials that seem necessary.Various information can be found on our website at The section dedicated to test preparation is 'Employment Test Assistance.'Online practice tests are available at and Vacancy InformationCandidates who passed the assessment(s) are placed on an eligible register in the order of their score group for a period of six (6) months. We will use this register to fill vacancies within the Chief Executive Office’s Workers’ Compensation section as they occur. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. How to ApplyWe only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the 'Apply' green button at the top right of this posting. This website can also be used to get application status updates.Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed. We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail:@@hr.lacounty.govNew email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.Federal law requires that all employed persons have a Social Security Number, so include yours when applying.For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.All applicants must file their application online using their own user ID and password. Using a family member's or friend's login information may erase a candidate's original application record.________________________________________________________________________________________________________________________________________________________Anti-Racism, Diversity, and Inclusion (ARDI)The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.Testing Accommodation Coordinator: Phone: (800) 735-2929California Relay Services Phone: (800) 735-2922Department Contact Name: Jasmine HinesDepartment Contact Phone: (213) 433-3482Department Contact Email: Number: M08177-R COUNTY OF LOS ANGELES Employment Information Any language contained in the job posting supersedes any language contained below. This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting. Equal Employment Opportunity/Non-Discrimination Statement: The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: Testing Accommodations for Applicants: The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: Fair Chance: The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952). Employment Eligibility: Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States. Career PathFinder: Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at Veteran's Credit: Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions. For more information on veteran's credit, please visit: Revised September 2025

Created: 2025-10-16