Exit Booth Agent

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent at the Sanford Airport. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.This pay for this position starts at $15.00 / hour ($15.50 / hour for hours worked after 4pm) PLUS this position is eligible for monthly customer service bonus incentives AND performance based incentives.This position is located at the Sanford Airport, 8100 Red Cleveland Blvd, Sanford, FL 32773.We offer:Paid time offEmployee rental car discountsRetirement savings plan including 401k with matching profit sharingHealth InsuranceLife InsuranceDental InsuranceVision InsuranceTraining and developmentSchedule: Apart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) shift schedule, including days, evenings, weekends and holidays. Days off will be on weekdays.Prepare all rental documents accurately and completely.Verify car information and VIN number for security and car control.Provide additional service to Emerald Aisle members by offering our refueling option.Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.Ensure that 'Booth' is stocked with appropriate supplies to meet the needs of our customers.Provide all customers with undivided attention while assisting them at the exit booth.Make eye contact and greet all customers; thank customer at the conclusion of all transactions.Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.Equal Opportunity Employer/Disability/VeteransMust be at least 18 years of ageHigh School Diploma or G.E.D. requiredMinimum of 1 year experience handling customer service responsibilitiesA minimum of basic level experience and understanding of a PC and Microsoft Office Products requiredMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 yearsNo drug or alcohol related convictions on driving record in the past 5 yearsMust be able to understand, read, write and speak EnglishMust be willing to work at the Sanford Airport (zip code 32773)Must be willing to accept pay of $15.00/hour ($15.50/hour after 4pm) plus incentivesApart from religious observation, interested candidates must be willing to work a flexible full-time (40 hour/week) shift schedule, including days, evenings, weekends and holidays. Days off will be on weekdays.

Created: 2025-10-17