Correspondence Representative

Correspondence Representative - Start Your Career with Select Medical!? Location: Canonsburg, PA? Starting Pay: $15.50/hour? Schedule: Monday-Friday | First Shift | No weekends requiredAre you detail-oriented, analytical, and passionate about solving problems? Join Select Medical’s Outpatient Central Business Office as a Correspondence Representative and become a key player in our Accounts Receivable team. Help resolve insurance claims and ensure patients are billed accurately—all while growing your career in a supportive, fast-paced environment.? What You’ll Do:Investigate and resolve outstanding insurance claim issuesAnalyze correspondence from payers and take appropriate actionEnsure patients are not billed incorrectlyCollaborate with internal teams to support revenue cycle operations? Why You’ll Love Working Here:✅ Career Growth: Advancement opportunities within a national healthcare organization✅ Comprehensive Benefits: Medical, dental, vision, life insurance & more✅ Work-Life Balance: PTO, Extended Illness Days, and no weekend shifts✅ Financial Security: 401(k) with company match✅ Supportive Environment: Paid training and Employee Assistance Program✅ Casual Culture: Jeans-friendly dress code? Who We’re Looking For:Strong attention to detail and problem-solving skillsAbility to work independently and meet deadlinesComfortable with data entry and basic computer systemsPrevious experience in healthcare billing or insurance is a plus—but not required!As a Correspondence Representative, you will:Review and follow up on outstanding insurance claims older than 120 days.Research, categorize, and resolve non-payment issues with insurance carriers.Contact responsible parties to determine claim status and escalate unresolved issues.Work with clinics and patients to gather additional information for claim processing.Obtain retro authorizations from assigned insurance carriers.Document all denial reasons and correspondence activities in the billing system.Handle other duties and special projects as assignedWhat You Need to Succeed:✔ Minimum Requirements:High School Diploma or GEDAt least one year of customer service experience in retail, hospitality, banking, or healthcare✔ Preferred Qualifications:Strong communication, problem-solving, and organizational skills.Ability to work independently with minimal supervision.Familiarity with medical billing, insurance claims processing, or indemnity insurance practices is a plus!Proficiency in Windows-based office programs (Word, Excel, PowerPoint).At least one year of experience in high-volume computer work, medical billing, or insurance claims processing is preferred.A Workplace That Cares About You!At Select Medical, we believe in fostering a positive employee experience.Join a company that values diversity, equal opportunity, and work-life balance. Apply today and take the next step in your career with Select Medical!

Created: 2025-10-17