Food Runner | Part-Time | Casey's Center
Oak View Group - Des Moines, IA
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Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.The Food Runner is responsible communication between the Front of House and Back of House in the Suites & Restaurant. This position will deliver food to all guests in a friendly, professional & knowledgeable manner. The employee will provide support with other duties as directly. Employees must maintain excellent attendance and be available to work a flexible schedule including nights & weekends.This role will pay an hourly rate of $14.00 and is tip eligibleBenefits for Part-Time roles: 401(k) Savings Plan and 401(k) matchingThis position will remain open until December 31, 2025.Deliver food and beverage to quickly and efficientlyProvide positive, professional, polite guest service to all employees and guestsCommunicating clearly with the kitchen and front of house staffMaintain knowledge of all ingredient details of every dish on the menu to answer guest questionsAbility to constantly read food tickets and communicate appropriate information to the kitchen staffEnsures compliance with health, sanitation, safety and employment regulations by clearly communicating standards and procedures to all staffEnsure alcoholic beverages are only served to guests 21 & older in accordance with local/state/federal guidelinesMaintains a clean and organized back of house area for the food and beverage operation.Assist with set-up, maintenance, and teardown of events as directed. Performs other duties as assigned to support the operation.Experience in full-service restaurant is preferredAbility to work efficiently and productively in a fast-paced environment. Maintaining professional composure under pressure, time constraintsStrong attention to detail and ability to multi-task including expedited food orders and presentationProfessional interpersonal communication skills with co-workers, guests and managersAbility to be self-directed while working in a team-oriented environmentWillingness to support multiple managers and employees with tasks & support as directedAbility to work a flexible schedule including nights, weekends and long hoursAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Created: 2025-10-17