AWH Client Relations Manager

Foster real relationships. Advance the cause of womens health. Improve lives.With a growing network of clinics and a rapidly expanding client base, Ageless Womens Health is looking for a Client Relations Manager (CRM) to create and nurture long-term relationships with patients at our brand new Cincinnati clinic in Ohio.WHAT WE DOAgeless Womens Health is a leader in medically managed Hormone Replacement Therapy (HRT) for women. Our approach is rooted in personalized, evidence-based care that supports women in achieving optimal health and wellness. In addition to HRT, we offer services that support weight management, skincare, and overall well-being.Ageless Womens Health was created by the founders of Ageless Mens Health, a nationally recognized leader in testosterone replacement therapy with over 90 clinics in operation. JOB SUMMARYAt Ageless Womens Health, the mission of the Client Relations Manager is to drive clinic growth by cultivating strong, personal relationships with patients and promoting our services within the local community.On a day-to-day basis, this includes managing the front desk check-in and check-out process: greeting patients by name, catching up with them, collecting payments, and maintaining accurate records. Youll assist with medical insurance documentation, help patients understand coverage where needed, and follow up on any missed payments or outstanding balances. Additionally, youll represent the clinic at local community events to spread awareness and grow our patient base.OUR IDEAL CANDIDATE IS:An excellent communicator with strong conversational skills and a sales mindsetEnergetic and outgoingSelf-motivated and goal-orientedPassionate about providing outstanding customer serviceDetail-oriented and organizedOUR IDEAL CANDIDATE HAS:A professional and health-conscious presentationExperience managing and maintaining client relationshipsPrior customer service, sales, or front-desk experienceComfort with making collections calls or addressing overdue payments professionally and empatheticallyThe ability to thrive in a fast-paced, people-focused environmentInterest in participating in community outreach efforts such as trade shows, wellness events, or local exposOUR ORGANIZATION OFFERS:A comprehensive compensation package with growth opportunitiesMedical, dental, and vision insurance and free select services at our clinicsPaid time off, holidays and a positive working environmentAgeless Womens Health is proud to be part of a broader healthcare family thats committed to transforming lives through personalized, hormone-focused care. Were excited to welcome a new team member who shares our passion for wellness and our commitment to excellence.

Created: 2025-10-20