Manager, Talent Management Operations

About Gap Inc. Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials. This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team. About the RoleGap Inc. is seeking a driven and forward-thinking leader to join the Talent Management team as Manager of Operations. In this role, you’ll lead high-impact projects that enhance our learning experience & talent lifecycle programs — advancing our vision to become a high-performing house of iconic American brands that shape culture. You’ll report directly to the Director of Talent Management Operations and play a key role in shaping how we grow, engage, and enable our people.What Youll DoBuild and maintain detailed project plans, track milestones, and ensure timely delivery across talent & learning initiatives, creating single roadmap view to identify synergistic opportunitiesUse data platforms to generate and analyze dashboards on key talent metrics, providing insights to HR and business leadersConduct vendor and contract management; operate as a key point of contact for Global Procurement, when neededEvaluate and monitor intake / demand against resource allocation to drive insights around efficiency and Talent Management’s service level to the businessSupport Talent Management’s budget forecasting and tracking, as well as the design of processes used within Talent Management to request and spend budgetCreate and manage the Talent Management organization communication strategy (Town Halls, Coffee Chats, File management, quarterly newsletters, etc.)Drive operational excellence & efficiency through process optimization and removal of project roadblocks to improve team agility and enablementWho You AreProven track record of leading project operations within complex, matrixed settingsAbility to work collaboratively and influence stakeholders at various levelsExceptional communication, organizational agility, and systems thinking, with the ability to manage and navigate complexityDemonstrated success in driving process improvements and delivering measurable outcomes in fast-paced environmentsAbility to balance strategic intent with operational execution, solving challenges with a structured, outcome-driven approachCuriosity and enthusiasm for emerging technologies and trends that elevate the employee experience and operational performance4+ years of experience in talent management operations, HR, or a related field.Experience with HR systems (e.g., Microsoft Office, Workday) and reporting tools, with a strong understanding of data managementBenefits at Gap Inc. Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five 'on the clock' hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay. Employee stock purchase plan. Medical, dental, vision and life insurance. See more of the benefits we offer.

Created: 2025-11-01