Senior Patient Services Coordinator

Tampa Palms16039 Tampa Palms Blvd WTampa,Florida33647United StatesAsSenior Patient Services Coordinators you willlead front office trainingand development. This position will be responsible for drivingPSCengagement, culture in the clinic,PSCtraining andclinic growth. In this position there is opportunity to work alongsideRegional Training Coordinatorsto create a customer serviceenvironment. Senior Patient Services Coordinators are often the first impression a patient has of PT Solutions. Working in the front line of communications, you interact and build relationships with patients, insurance providers, and medical professionals to create a streamlined scheduling and financial workflow. Strong hospitality focus, organization, flexibility, time-management, and can-do attitude will provide day-to-day success. SUCCESS LOOKS LIKEHave a fundamental knowledge of computer systemsBe hospitable and customer service focused Be organized with exceptional time management skillsBe able to take constructive feedback and put it into actionEnsure each patient leaves feeling happy and healthyBENEFITS Competitive compensation with ability to earn performance-based incentivesFoster a positive work environment by living clinically through PT Solutions core values Professional development and career progression Fitness incentive, insurance benefits, employee assistance program, 401k and profit sharing, and PTO package to include employee illness bank (EIB) accrualEXPERIENCEHigh School Diploma1-2 years of customer service experience Interest in learning healthcare systems and processes Exceptional communication skills and a can-do attitudePay Range$18 - $19 / hourlyScheduleFull-time between clinic hoursM-F, 7a-7pExpanding Access to Quality CareAt PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact.Let’s go further together and transform care.Join the #PTSLife today!To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn.

Created: 2025-10-20