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Workers' Compensation Claims Supervisor (CA)

Berkshire Hathaway GUARD Insurance Company - Wilkes Barre, PA

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Job Description

Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group - one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide.Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values: accountability, service, integrity, empowerment, and diversity.We are always in search of talented individuals to join our team and embark on an exciting career path!Benefits:We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You’ll be surprised by all we have to offer!Competitive compensationHealthcare benefits package that begins on first day of employment401K retirement plan with company matchEnjoy generous paid time off to support your work-life balance plus 9 ½ paid holidaysUp to 6 weeks of parental and bonding leaveHybrid work schedule (3 days in the office, 2 days from home)Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)Tuition reimbursement after 6 months of employmentNumerous opportunities for continued training and career advancementAnd much more!As a Claims Supervisor in our Complex Unit overseeing California jurisdiction, lead a workers’ compensation claims team focused on quality, timeliness, compliance, and financial stewardship. You’ll coach adjusters, manage performance, and maintain a small caseload to stay connected to the work.Key ResponsibilitiesMentor and develop adjusters, conduct performance reviews, and ensure coverage for absences.Provide timely guidance, complete audits, and enforce state/NCCI standards.Maintain reserve adequacy, complete reinsurance reports, and monitor legal/ALAE costs.Supervise high-value and denied claims, ensure timely updates, and escalate as needed.Use dashboards to track productivity, manage workflows, and support return-to-work initiatives.Communicate policy changes, identify process enhancements, and foster team engagement.What you’ll bring5+ years in CA workers’ compensation claims, 2+ years in a supervisory or lead role (or equivalent experience).Experience handling litigated claims.Active adjuster's license.Expertise in audits, reserves, compliance, and litigation strategy.Strong analytical, communication, and leadership skills; comfortable with data-driven tools.

Created: 2025-10-20

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