Field Service Engineer - Milwaukee, WI
Genuine Cable Group - Germantown, WI
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GCG is currently seeking a motivatedField Service Engineerto join our expandingAutomation and Factory Solutions Division (AFS)technical services team and contribute to the growth of the division’s service offerings. This role offers aunique blend of hands-on technical work and customer interaction, ideal for developing engineers who are looking to grow their career in industrial automation.As a key member of our Technical Services team, you'll:leverage your knowledge with PLCs, motion control systems, or robotics to solve our customers’ automation challengesManage multiple service projects, from proposal writing to implementationProvide best-in-class service to maintain strong customer relationships, combining technical knowledge with excellent customer service skillsContribute to our division's growth by identifying new opportunities and potential leadsContinuously learn and adapt to emerging trends in automation technologyThis position offers a path of career advancement, offering opportunities to:Progress towards senior technical / engineering rolesHone knowledge of cutting-edge industrial automation technologiesDevelop a unique skill set that bridges engineering expertise and customer managementLearn from a seasoned, knowledgeable team of automation / electrical engineersIf you're passionate about engineering, thrive in a customer-facing environment, and are eager to grow your career with a leading industrial distributor, apply now!For this role, we are seeking candidates in the Milwaukee, WI area to accommodate ease of travel to customer sites in surrounding states. When not engaged in work-related travel to customer sites or corporate facilities, this position offers a remote work arrangement; however, travel could be as much as 70% depending on work volume.What you’ll doPerform on-site service work, traveling up 70% of the time depending on work volume and complexity of service projectsManage and execute multiple automation service projectsDevelop and implement service solutions for customers’ automation challengesWrite detailed service proposals and manage project lifecycles from inception to completionAnalyze and interpret blueprints, electrical diagrams, and PLC programsPerform mechanical installs of aluminum extrusion racking, guarding, and fencing productsBuild and maintain strong client relationships through excellent customer service and technical expertiseIdentify potential sales opportunities and generate leads for cross-divisional collaborationStay current with emerging trends in automation and factory solutionsWhat you’ll bringTwo-year technical degree strongly preferred; 2 to 3 years of relevant field experienceStrong background in PLC programming and related automation technologiesProven mechanical aptitude with the ability to troubleshoot complex systemsExcellent problem-solving skills and ability to think creatively in high-pressure situationsOutstanding customer service skills with the ability to build and maintain client relationshipsWillingness to travel approximately 70% depending on work volumeClean driving recordAbility to work flexible hours as needed to meet project deadlines and client expectationsStrong communication skills to effectively collaborate with cross-functional teams and customersExperience with Siemens products is highly desirableWhat We OfferCompetitive annual salaryComprehensive Health Coverage:Multiple medical plan options (CDHP and PPO) to get you the coverage you needRobust Financial Security:Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plansGenerous Time Off:PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needsWellness & Support Programs:Employee Assistance Program (EAP), wellness incentives, and telehealth accessExtras That Matter:Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mindAn employee-centric company that values and truly appreciates our most important asset: You!About GCG AFSGCG Automation & Factory Solutions is dedicated to advancing the growth of automation and factory solutions across key verticals in North America. With a comprehensive product and service offering that spans the entire automation value chain, our customers trust us as a reliable partner to meet their diverse needs. Our strength lies in our deep technical expertise and specialized knowledge of the products we offer. This enables us to support customers in deploying and delivering high-quality, efficient solutions tailored to their specific requirements. Our commitment to providing an exceptional customer experience—marked by responsiveness, reliability, and personalized service—sets us apart as the supplier of choice in the industry.GCG is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.These duties and responsibilities listed above are judged to be 'essential functions' in terms of the Americans With Disabilities Act, or ADA. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, the above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.#LI-CF1#LI-Remote
Created: 2025-10-20