Hotel Front Desk Clerk

Description Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today u2013 weu2019re waiting to hear from you Job Responsibilities As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible. Your specific duties in this role will include: u2022 Greet, register, and assign rooms to guests.u2022 Answer telephone.u2022 Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.u2022 Make and confirm reservations.u2022 Monitor room availability.u2022 Block rooms.u2022 Program wake-up calls.u2022 Handle guest mail and messages.u2022 Perform check-out services.u2022 Open and close shifts making cash drops as necessary.u2022 Maintain market stock and coffee area as needed.u2022 Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.u2022 Provide guests with directions and information regarding the local area.u2022 Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.u2022 Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.u2022 Schedule shuttle runs for guests (hotels with shuttle only).u2022 Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).u2022 Perform laundry duties as needed (Fairfield Inn only).u2022 Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only). Job Requirements We are looking for a self-motivated Front Desk Clerk with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills. Specific qualifications for the role include: u2022 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.u2022 Solid organizational, time-management and prioritization skillsu2022 Exceptional customer service skillsu2022 Ability to multi-task in a fast-paced environmentu2022 Basic computer and administrative skillsu2022 Availability to work a flexible scheduleu2022 Maintain a valid Driveru2019s License from the state which you reside with no major violations. Benefits As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Itu2019s the kind of company where many of our associates come for a job, but stay for a careeru2014the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. u2022 Compensation: $15.50 - $15.75 per hour u2022 Comprehensive benefit packages for full-time positionsu2022 Hotel room discounts at our locations around the globeu2022 Discounts on food and beveragesu2022 Professional development and advancement opportunities Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Created: 2025-10-21