Client Service Representative - Raritan, NJ

Raritan Animal Hospital is hiring a Client Service Representative!Position DetailsRole: Client Service RepresentativeStatus: Full-timeSalary: $17-$20 per hourSchedule: Weedays, rotating SaturdaysDo you love helping people and their pets? Are you the type who finds joy in creating a great experience from the first hello to the final goodbye of each visit? Our busy, 10-doctor, AAHA-accredited veterinary hospital in Central New Jersey is looking for a Client Service Representative (CSR) who brings both warmth and precision to every interaction.We’re not your average clinic — we practice high-quality medicine in a compassionate, team-centered environment, and we’re committed to Fear-Free techniques to make visits less stressful for pets and their people. As the friendly face (and voice!) of our hospital, you’ll be part of the team that sets the tone for excellent care and seamless communication.What You’ll Do:Welcome clients with empathy, professionalism, and enthusiasm — both in person and on the phoneCoordinate appointments, manage records, and assist with client educationSupport our medical team in maintaining smooth daily operationsDeliver top-tier service that reflects our hospital’s dedication to quality and compassionWhat We’re Looking For:A personable communicator who thrives in a fast-paced environmentExceptional attention to detail and follow-throughA passion for pets and their peoplePrior veterinary or medical office experience is a plus, but not required — we’ll provide training for the right fitSchedule Options:Full-Time: Monday through Friday, 7:30 AM - 4:30 PMor Alternative Schedule: Four weekday mornings plus Saturday, 7:30 AM - 4:30 PMWe offer competitive pay, comprehensive benefits, and a positive culture where every team member is valued and supported.Financial BenefitsA flexible approach to compensation that will reflect your skillset and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness BenefitsHealth Insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)Sick Time / Paid Time OffFree/discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidays (full-time only)Employee Assistance ProgramEmployee discount programIf you’re ready to grow in a role where compassion meets excellence — and where every day you make a difference in the lives of pets and their families — we’d love to meet you! Apply today and help us continue to deliver the exceptional care our clients have come to expect.Diversity, equity, and inclusion are core values at Raritan Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Created: 2025-10-22