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Community Solutions Inbound Sales Representative

Charter Communications - Greensboro, NC

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Job Description

Date posted: 10/21/2025 Job Title: Community Solutions Inbound Sales Representative--> Requisition Number: 2025-63857 Business unit: Community Solutions Location: Greensboro, North Carolina Areas of interest: Call Center, Sales Position Type: Full Time CAM115 This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Join Spectrum and unlock your potential with competitive pay starting at $20/hour. And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.Are you excited by the challenge of turning inquiries into loyal customers? As an Inbound Sales Representative on our Community Solutions team at Spectrum, you'll be the driving force in converting potential leads into satisfied customers. Your role in promoting and selling our comprehensive suite of products will directly contribute to solutions our growth and success. By providing exceptional service and solutions, you'll make a significant impact on customer satisfaction and our community outreach. Join us in shaping the future of connectivity and making a real difference in people's lives. What Our Inbound Sales Representatives Enjoy Most About the RoleEnhancing the customer experience with professionalism and courtesy. Selling Spectrum products and services, meeting or exceeding sales goals. Developing customer-centric solutions by assessing needs and highlighting product benefits. Acting as a product consultant and retaining customers by taking retention calls. Handling billing inquiries, resolving concerns and maintaining knowledge of campaigns and pricing.Working ConditionsNormal office environment.Required QualificationsEducationHigh school diploma or equivalent.Experience1 year of sales experience, preferably selling Voice, Data, and Video solutions, or 6 months as a Billing agent with proven sales success1 year in customer service or call center experience6 months of sales experience or demonstrated sales success in a Spectrum positionTechnical SkillsFamiliarity with billing systems Working knowledge of cable communications products and services, including video (TV), data (internet), voice (telephone) and mobile. Skills & AbilitiesStrong verbal and written communication skills in English Ability to apply effective sales techniques and achieve sales goals Capability to conduct needs analysis, overcome objections, develop a compelling sales pitch and close sales Flexibility to work variable hours, including weekends, holidays and split days offApply now, connect a friend to this opportunity or CAM115 2025-63857 2025 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet?, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states. to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. . -

Created: 2025-10-23

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