Veterinary Receptionist - Columbia, MO

Horton Animal Hospital - Discovery is Hiring a Veterinary Receptionist!Position DetailsRole: Veterinary ReceptionistStatus: Full-timeSalary: Negotiable and based on experienceSchedule: Saturday through Monday, 7 pm - 7 amWe’re building something special at Horton Animal Hospital Discovery — and we want you to be part of it!If you’re an experienced Veterinary Receptionist who brings creative ideas, critical thinking, and a passion for helping people and pets, you may have just found the team you’ve been searching for.At Horton Animal Hospital Discovery, we believe in a “better together” philosophy and celebrate the diversity, strengths, and personalities that each team member brings. We value your voice, encourage work-life balance, and want you to thrive both in and out of the hospital.Why Our Veterinary Receptionists Love Horton Animal Hospital - DiscoveryCollaborative Culture: We believe great things happen when we support one another.Work-Life Balance: Our scheduling reflects our belief in self-care and sustainability.Growth & Support: From mentorship to continuing education, we invest in your success.Fun & Connection: Expect potlucks, coffee runs, and a fridge full of snacks — because we like to have fun, too!Our Management Team: including two hospital managers and a front office manager, is committed to ensuring every team member feels respected, valued, and supported.What Our Veterinary Receptionists BringAt least 1-2 years of experience in a veterinary practice or kennel settingExcellent communication, multitasking, and customer service skillsA calm, friendly, and professional demeanor — even on busy daysReliability, teamwork, and a positive attitudeWillingness to work weekends, nights, and holidays as neededCritical thinking, curiosity, and a can-do attitudeA love for teamwork, teaching, and being taughtCommitment to compassionate medicine and a great client experienceWhat You’ll DoAs a Veterinary Receptionist, you’re the heart of our front desk and the bridge between our clients and clinical team. You’ll:Let your passion for excellent patient care shine—every dayGreet clients and patients with warmth and professionalismAnswer and manage calls through a multiline phone systemSchedule and confirm appointments for both general and emergency servicesProcess payments and insurance claims with accuracyCommunicate thoughtfully with clients — including follow-ups and updatesMaintain hospital and patient hygiene standardsAssist with documentation, billing, and record keepingProvide compassionate care and support for hospitalized pets and their familiesCelebrate the moments that matter—birthdays, babies, anniversariesListen like a pro while clients tell you why their pet is the G.O.A.T.Benefits You Can’t BeatFinancial BenefitsA flexible approach to compensation that will reflect your skillset and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness BenefitsHealth Insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)Sick Time / Paid Time OffFree/discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidays (full-time only)Employee Assistance ProgramEmployee discount programJoin Our Team!If you’re passionate about animal care and love creating a welcoming experience for clients, we’d love to meet you. Join a team that truly values its people and the pets they serve. Apply today and help us continue building something extraordinary at Horton Animal Hospital Discovery!Diversity, equity, and inclusion are core values at Horton Animal Hospital - Discovery and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Created: 2025-11-01