DOL TAP Employment Navigator - MCAS Cherry Point, NC - ...

JOIN OUR TEAM to assist and prepare ~200,000 servicemembers who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemembers through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, as well as connection to approved government and non-government partners Our team ensures servicemembers and their families have the necessary career tools and information to seamlessly transition into the civilian workforce.This is temporary position with an initial period of 90 days and will be reviewed for possible extension. The DOL VETS TAP program needs a skilled and compassionate Employment Navigator who can assist military personnel in their transition to civilian occupations and provide individual counseling on the job search process. The Employment Navigator is expected to assess the transitioning Servicemember and/or transitioning spouse’s acquired skills via tools/software provided and assist with career exploration and translating their military experience desired by future employers. The Employment Navigator is supporting the Employment Navigator and Partnership Program (ENPP) and reports to a Regional Manager. In this role, you will:Listen to Servicemembers/spouses, analyze their expressed needs, suggest solutions, and assist with refinement of career action plansProvide job search guidance and career advice and ensure the Servicemember or spouse understands and can access available employment related resourcesProvide labor market information, identify companies and industries in specific areas, capture skills and experience required in certain areas, and offer advice on how to apply for jobsAssist clients in the identification of necessary credentials and the development of a path to fill qualification gaps through credentialingAssist individuals with Career Readiness Standards (CRS) verification and serve as the DOL initial point of contact for warm handoversProvide partnership overview services and connect transitioning Servicemembers and/or spouses to DOL approved government and non-government partners as well as American Job Centers/State Workforce AgenciesProvide resume and cover letter adviceProvide general information on apprenticeships, describe Registered Apprenticeship Programs and their benefits, and walkthrough tools that clients can use in their research for apprenticeship opportunitiesAdditional information about this position:This position is an in-office client facing position with set office hoursIn the event that extenuating circumstances and/or business need require remote work, individuals must work in an uninterrupted environment and must have reliable internet accessTo be successful in this role, you will have:A High School Diploma and 4 years of experience working as a workforce solutions, workforce development, career counselor, human resources (HR) specialist and/or experience in employment counseling, vocational counseling, guidance, placement counseling, rehabilitation counseling or educational counseling.Or an Associate’s degreeKnowledge of the civilian workplace, translating military skills/language, assessing job market, and researching/interpreting job requirementsProficiency in the Microsoft Suite of Applications and virtual meeting platformsAbility to work well with the Military community Ability to communicate orally and in writingAbility to travel up to 10% of the timeAdditional desired experience and skills:A bachelor’s degree.If you are interested in supporting and working with our military and a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!Military Veterans and Spouses encouraged to apply.Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.To review Serco benefits please visit: If you require an accommodation with the application process please email: call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Created: 2025-10-23