Mortgage Service Center Customer Service Rep

ortgage Service Center Representative - Customer Support ($20/hr) ?? Location: Honolulu, HI ?? Job Type: Full-Time ?? Starting Pay: $20/hour Are you a customer service professional with experience in banking or call center environments? We’re seeking a Mortgage Service Center Representative to join our team and provide exceptional support to customers with mortgage-related inquiries. This role is ideal for someone who is detail-oriented, empathetic, and comfortable handling high-volume calls. Perks You’ll Enjoy: Medical, Dental, and Vision Benefits Weekly paychecks Professional and welcoming environment Hands-on training and team support Monday-Friday daytime schedule Key Responsibilities Respond to inbound calls regarding mortgage accounts, payments, and general inquiries Assist customers with loan servicing questions and escalate issues as needed Process account updates and document customer interactions accurately Collaborate with internal departments to resolve customer concerns Maintain confidentiality and adhere to banking regulations and procedures Qualifications 1+ years of experience in a call center or banking environment Strong verbal and written communication skills Proficiency in Microsoft Office and customer service systems Ability to multitask and manage time effectively in a fast-paced setting High attention to detail and commitment to customer satisfaction Interested? Call us at to schedule an interview Submit your resume in response to this posting Apply online at About Us: Express Employment Professionals is a leading staffing agency helping people find great opportunities across Hawaii. We specialize in matching qualified candidates with top companies offering full-time, part-time, and temporary roles—with no fees for job seekers. #HIOFFICE

Created: 2025-10-23