Director of Event Management

Additional Information Job Number 25169445 Job Category Event Management Location The Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States, 20036VIEW ON MAP (Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States, 20036) Schedule Full Time Located Remotely? N Position Type Management Pay Range: $146,000 - $192,000 annually Bonus Eligible: Y JOB SUMMARY Functions as the strategic business leader of Event Management, including the departments of Event Planning, Banquets/Catering, Event Service and Event Technology (Destination Management, if applicable). Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position has overall responsibility for executing all property events with a seamless turnover from sales to operations and back to sales. Ensures the team meets the brandu2019s target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brandu2019s target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience u2022 High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR u2022 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Event Management Operations and Budgets u2022 Researches and analyzes new products, pricing and services of competition. u2022 Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts. u2022 Ensures the property is apprised of all groups that will impact property operations. u2022 Works with culinary team to ensure compliance with food handling and sanitation standards. u2022 Oversees Event Operations including Banquets, Event Services and Event Technology. u2022 Oversees event planning team. u2022 Ensures meeting space and corresponding heart of the house areas are cleaned and maintained. u2022 Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines. u2022 Leads the execution of brand service initiatives in event management areas. u2022 Develops an Event Management strategy that is aligned with the brandu2019s business strategy and leads its execution. Leading Event Management Teams u2022 Sets expectations and holds event management leadership team accountable for desired service behaviors related to product and service delivery. u2022 Communicates a clear and consistent message regarding departmental goals to produce desired results. u2022 Identifies key drivers of business success and keeps team focused on the critical few to achieve results. u2022 Ensures integration of departmental goals in game plans. u2022 Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Managing Profitability u2022 Introduces ideas to leadership team to enable property to remain competitive. u2022 Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service. u2022 Works directly with major groups when high profile and financial impact will be significant (limited instances). u2022 Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. Ensuring Exceptional Customer Service u2022 Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. u2022 Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. Conducting Human Resources Activities u2022 Works with Human Resources to ensure compliance with applicable laws and regulations. u2022 Reviews property specific event operations annually and makes appropriate adjustments. u2022 Reviews staffing levels to ensure that guest service and operational needs are met. u2022 Communicates and ensures departmental and property emergency procedures are executed when necessary. u2022 Ensures that regular, ongoing communication is happening in all areas of event operations. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todayu2019s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative u2013 in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200b team, and become the best version of you.

Created: 2025-11-01