Client Service Lead - Project Manager (NC)
Jacobs - Raleigh, NC
Apply NowJob Description
Jacobs is seeking a dynamic and experienced Client Service Lead - Project Manager (CSL/PM) to drive strategic growth and deliver exceptional transportation projects across North Carolina. This high-impact leadership role combines client engagement with hands-on project management, focusing on expanding our footprint with NCDOT and municipal clients in the Highways and Bridges submarket.As a trusted advisor and seller-doer, youu2019ll lead pursuit strategies, strengthen client relationships, and manage key transportation projects that improve mobility and transform communities across the state.What Youu2019ll Do Serve as the primary point of contact for NCDOT and municipal clients, building trust and long-term partnerships. Act as Project Manager for highway and bridge design projects as well as non-design program contracts, including operational and safety improvement initiatives. Drive strategic pursuits by identifying, planning, and leading winning strategies for major transportation projects across North Carolina. Provide subject matter expertise in highway and bridge design, safety improvements, and project delivery. Represent Jacobs at industry conferences and events, positioning us as a leader in transportation solutions. Collaborate with sales, operations, marketing, and technical teams to align client needs with Jacobsu2019 capabilities. Influence project development and design standards while contributing to Jacobsu2019 growth in North Carolinau2019s transportation sector. Bacheloru2019s degree in Civil Engineering or related discipline from an accredited university. Professional Engineer (P.E.) license in North Carolina. Progressive experience in transportation and highway engineering, including management of roadway design projects. Proven experience working with NCDOT and familiarity with North Carolina municipal transportation agencies. Demonstrated success in leading multidisciplinary teams. Strong understanding of NCDOT processes, design criteria, and project development procedures.Ideally, Youu2019ll Also Have Masteru2019s degree in Civil Engineering or related discipline. 12+ years of experience in transportation and highway engineering, including project management. Project Management Professional (PMP) or Certified Public Manager (CPM) certification Established relationships with NCDOT divisions and local municipalities.Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
Created: 2025-11-01