VP, Business Development Patient Services
TrialCard - Morrisville, NC
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Mercalis is an integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Backed by proven industry expertise and results-driven technology,Mercalis helps navigate the complex life sciences marketplace by providing commercialization solutions to accelerate value and enhance patient lives.Mercalis fosters a culture that encourages individuality and provides opportunities for creativity, growth, and success while fostering a team environment. We are a diversity-driven organization with an inclusive approach to delivering patient-centric solutions that, eliminate barriers for patients, and increase patient access to life altering medications.The Sr. Director/VP, Business Development is responsible for creating new prospects and sales opportunities, as well as working with existing customers to increase sales of our organization's products and/or services. Position requires a minimum of a bachelor's degree or its equivalent with 6-9 years of sales experience in patient support services (Hub and Copay) or in a closely related area. Candidate must be familiar with a variety of the sales concepts, practices, and procedures. Relies on experience and judgment to provide consultative sales counseling, plan and accomplish goals. Performs a variety of complicated tasks. May direct and lead the work of others, however, this is an individual contributor role, not a sales team leader role. A wide degree of creativity and latitude is expected. Self-driven individual that innately wants to succeed.Works closely with Client Solutions to manage the business development process for assigned accounts, including financial and commercial analysis to secure new businessDevelops, recommends and implements annual sales plansManages business needs on a day-to-day basis which includes regular market visits with clients, and engagement in the industry and issues of the dayActs as a strategic partner with the client, cultivating relationships while providing solutions to complex business needsEvaluate program effectiveness to make consultative recommendations to enhance, support, and grow businessMust be able to advocate internally for customers best interest while at the same time balance financial long-term benefits/risks and interests for TrialCardEvaluate products and continuously update offerings to address changing customer and consumer needsBuilds relationships with all internal departments, especially client services to extend the leadership role of the sales team across all functional areasConducts opportunity assessment for all accounts and defines overall account strategyMust possess and demonstrate strong communication (written and oral) skills and the ability to work cross functionally across multiple business unitsMust be able to sell multiple product lines and possess ability to learn new products and servicesManage client needs to meet internal constraints using sound judgment around capacity, capabilities, and resource constraintsMust possess strong negotiation skills, and be a self-starter with a positive attitudeBachelor’s degree (B.A. or B.S.) from a four-year accredited college or universityMinimum of 6 - 9 years Patient Services Program experience, preferably either direct selling and/or management experience with large, complex Hub programsMust have experience working on complex multimillion dollar sales opportunities with a proven track record of successProficient in customer presentations utilizing various types of technologyProficient in Microsoft Office (Word, Excel. PowerPoint, Outlook)Must be familiar with salesforce.com, ACT or other CRM toolsMust be able to travel both locally and out-of-town. Expectation is up to 25% travelAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulationsAbility to effectively present information and respond to questions from groups of managers, clients, and customersAbility to analyze data and make recommendations such as discounts, interest, commissions, proportions, and percentagesAbility to solve practical problems and deal with a variety of concrete variables in situations where limited standardization existsAbility to define problems, analyze data, establish facts, and draw valid conclusions from data provided#LI-Remote#LI-ML1
Created: 2025-11-01