Automotive Service Writer Job at Hyundai of Albany in ...

Join to apply for the Automotive Service Writer role at Hyundai of Albany1 year ago Be among the first 25 applicantsJoin to apply for the Automotive Service Writer role at Hyundai of AlbanyExperienced Service Advisor - AutomotivePut your natural knack for pleasing people to work! If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. We need more than a Service Advisor; we need an expert in the art and science of customer service—someone who is equally as comfortable greeting customers as they are scheduling appointments and acting as a liaison between our customers and our service techs.Job ResponsibilitiesAttitude is everything—greet service department customers promptly and courteouslyListen to each customer and clearly articulate repair needs to techsUpsell recommended/additional services using low-pressure, high-integrity methodsProvide accurate estimates of repair/maintenance costsAdherence to dealership policy on customer vehicle care and operationFollow up on each repair and keep customers informed of progressSell and manage extended warrantiesInspect repair quality and ensure that all work is completeNotify customers when vehicles are ready for pick upReview and explain repairs and associated costs with customersHandle minor customer concerns and complaintsKeep Service Manager informed of all problems and potential problemsMaintain Customer Satisfaction Index (CSI) scores in accordance with dealership standardsDealertrack knowledge a plus!Any Stellantis or Hyundai experience also a plus!!CompensationCompensation is based on knowledge and experience.BenefitsBenefits include medical, vision and dental insurance, 401K retirement savings plan, Vacation time, holiday and company paid continuing education and training. We are an equal opportunity employer, with a strict policy forbidding discrimination on the basis of race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. Our goal is to hire, train, and compensate associates on the basis of personal and professional competence.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeOtherJob functionJob functionOtherIndustriesRetail Motor VehiclesReferrals increase your chances of interviewing at Hyundai of Albany by 2xSign in to set job alerts for “Service Writer” roles.Salem, OR $60,000.00-$90,000.00 2 weeks agoVisiting Services Technician, Administrative Specialist 1 Job Rotation/Developmental opportunity for DOC, BOPPPS, OCE employees only (Salem)Part Time Patient Coordinator (All Family Vision Care)Clinic Surgery Scheduling Coordinator - Bariatric SurgeryProof and Formatting Administrative AssistantSalem, OR $49,380.00-$49,380.00 1 week agoSeasonal, Operations Administrative AssistantAlbany, OR $60,863.00-$82,344.00 1 week agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2025-10-24