Technical Trainer

Job DescriptionWe are seeking a dynamic and experienced Automotive Trainer to deliver high-impact training for dealership F&I professionals. This role is critical in enhancing dealership profitability, compliance, and customer satisfaction through expert facilitation in finance and insurance processes, product knowledge, and sales techniques. The ideal candidate will have a strong background in automotive retail training, a passion for coaching and mentoring, and the ability to create engaging learning experiences. This is an excellent opportunity for an individual with a passion for the retail automotive industry and adult learning.Job ResponsibilitiesConduct instructor-led training sessions focused on F&I product knowledge, compliance, sales process, and customer engagement.Model facilitation of best practices for corporate trainers in deal structuring, lender relations, and menu presentation tools.As needed, collaborate with instructional designers to develop and refine training materials, including manuals, videos, and eLearning modules.For specific dealership engagements, customize training content to align with dealership goals, regional needs, and OEM guidelines.Provide one-on-one coaching to underperforming F&I staff and develop action plans for improvement.Track and report performance metrics, training outcomes, and compliance adherence.Stay current on industry regulations, lender requirements, and product updates.Build strong relationships with dealership leadership, OEM contacts, and internal stakeholders.Verify learners’ understanding of the subject matter using competency-based training.Identify additional training needs based on learners’ feedback and assessment of skills.Maintain attendee training records in learning portal.Collaborate regularly with Corporate, Regional, and Dealership team members to accomplish Corporate, Regional, and training department goals,Build rapport and establish trust with dealershipMust love travel - 80% travel required.QualificationsMinimum three years of experience training, coaching, or instructional delivery. Within the automotive industry is a plusExcellent communication, presentation, and interpersonal skillsAbility to travel to training and dealership locationsExperience in automotive finance and insurance (F&I) is a plusPreferred SkillsExperience with instructional design or adult learning principles.Knowledge of F&I products, dealership operations, and compliance requirementsProficiency in DMS and menu systems (e.g., DealerTrack, Reynolds, CDK, MaximTrak)Excellent time management skillsExcellent verbal and written communication skillsCharismatic personality and passion for adult educationExcellent classroom facilitation skillsThrives working independently but also enjoys working as part of a larger teamAdditional SkillsExcellent time management skillsExcellent verbal and written communication skillsCharismatic personality and passion for adult educationExcellent classroom facilitation skillsShop Management skillsThrives working independently but also enjoys working as part of a larger teamAdditional InformationMSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

Created: 2025-10-24