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Digital Product Manager Lead Senior

PNC - Philadelphia, PA

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Job Description

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companyu2019s success. As a Digital Product Manager Lead Senior within PNC's Digital organization, you will be based in Pittsburgh, PA, Philadelphia, PA, Cleveland, OH, Denver, CO, Birmingham, AL, Dallas, TX, Austin, TX or NY, NY. Responsibilities require time in the office or in the field daily (Five days a week). As a Digital Product Manager Lead Senior on the Mobile team, you will be responsible for leading efforts to create a world-class experience for the PNC Mobile app. This role will include two key product management focused responsibilities: u2022Leading the strategy and execution of PNCu2019s digital mobile app. u2022Identifying opportunities to improve PNCu2019s mobile app and work with product and engineering teams to deliver from inception through launch The candidate must have: u2022A strong product management background, with several successful examples of carrying an idea through the product management lifecycle from beginning to end. u2022Experience working with an agile team including engineering and design as a product owner u2022Critical thinker who is detail oriented and analytical u2022Passionate about delivering quality customer experience and getting things done u2022Strong leadership and ability to u201ctake it and runu201d, demonstrating initiative and the ability to move projects forward even in uncertain or ambiguous situations. u2022Experience with Jira and Figma An ideal candidate will have: u2022Experience with launching a Bank and/or Fintechu2019s Mobile App u2022Digital product management experience u2022Experience with managing high performing teams You will need to collaborate with many different internal organizations across the enterprise to drive change and create world class experiences in our mobile app. You will work closely with experience designers, product owners, developers, scrum masters, line of business and other stakeholders, and risk governance partners. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description + Drives digital strategy across business segments to optimize digital experience, leveraging design thinking and other best practices. + Monitors the marketplace to assess digital experience trends and results in order to recommend new digital experiences or enhancements to existing experiences. Prioritizes and decisions recommendations. Drives business case development. + Develops and designs the features of new or existing digital experiences to take advantage of an identified market need or opportunity. Manages the development, production, roll-out or promotion of digital experiences. + Partners with key stakeholders including Product, Technology, MIS, Line of Business, Marketing and other internal service partners as well as external stakeholders to ensure all digital experiences meet their strategic goals. Partners with Marketing to Develop in product-specific marketing initiatives. May participate in client facing activities. As part of the first line of defense, supports risk management, compliance, and audit needs. + Drives business, financial, and customer experience results of new and existing products and effectively recommends modifications in experiences and/or marketing to improve results. May coordinate and/or coach Product Managers and Associates. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Agile Web Development, Business Requirements Documentation (BRD), Data Visualization, Digital User Experience, Employee Engagement, IT Architecture, JavaScript, Wireframing Competencies Business Acumen, Competitive Environment, Data Gathering and Reporting, Design Thinking, Effective Communications, Innovation, Knowledge Of Product Line, Marketing Strategy and Positioning, Product Development Life Cycle, Project Management, Solutions Development Work Experience Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $114,500.00 u2013 $202,150.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 10/22/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at . Please include u201caccommodation requestu201d in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say

Created: 2025-10-24

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