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Dental Office Manager

Star Dental Partners - Annapolis, MD

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Job Description

Confident Smilesis now hiring a Full Time Dental Office Manager in Annapolis, Maryland.As a Full Time Dental Office Manager, come join our community of collaborative, high-quality clinical, business and operations professionals.We are seeking a Dental Office Manager who brings leadership, organization and heart to everything they do. This is a key leadership role responsible for guiding a small, tight knit team while ensuring the practice runs smoothly, efficiently, and with excellence in patient care. You'll partner closely with the doctor to drive growth, streamline operations and build a healthy, positive culture where team members thrive, and patients feel genuinely cared for.Full Time Dental Office Manager ScheduleMonday through Friday 7:45am - 5:00pm, with lunch breaksTo learn more about this wonderful practice:www.confidentsmilesdentistry.comOffice Manager Job SummaryWithin the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.Full Time BenefitsHighly Competitive Compensation based on experience and skillsQuarterly Office Manager Bonus IncentiveQuaterly Growth Bonus IncentiveMonthly Employee Performance Incentive Program401KPaid Time OffPaid Company Holidays, Bereavement, and Jury DutyPaid Basic Life & AD&D insuranceMedical, Dental, and VisionShort Term DisabilityVoluntary Life & AD&D InsuranceEmployee Referral Bonus ProgramPet InsuranceAccidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentivesAdditional Practice PerksPatient-centric community approachWork/life balanceOpportunity for career growthProfessional development and support with continuing educationStrong business and operational teamsEmployee Assistance Program (EAP) for all employees and their householdLead, coach and develop a high performing dental teamLearn, implement and execute systems and workflows that improve efficiency and elevate the patient experienceMonitor and analyze key business metrics (production, collections, AR, case acceptance) to drive performance and profitabilityManage practice financials including Profit & Loss (P&L), Accounts Payable (AP), and Payroll ProcessingPartner with the doctor to translate analytics into actionable improvementsSupport treatment presentation and help patients fit needed dentistry into their budgets with empathy and financial transparencyOversee day-to-day operations, including scheduling, insurance and team coordinationFoster a culture of accountability, positivity and continuous growthManage Time & AttendanceManage insurance claims and other forms of paymentPatient satisfaction and experienceCollaborate on internal and external marketing effortsImplement policies and proceduresPromote SDP company policies and best practices (published or otherwise communicated)Management of dental licenses and other related certificationsMaintain current safety procedures and personal protective equipment required to minimize health risksOther job duties as assigned• 3 years of dental office management or equivalent experience required• Proficient in dental performance management software (Denticon Preferred) • Strong understanding of marketing strategies, platforms, tools and metrics• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)• Solid understanding of P&L management, revenue cycle, A/R (budgeting)• Comprehensive understanding ability to enforce current labor laws• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)Work Environment/Conditions• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required• Ability to travel up to 10%• Prolonged sitting and standing as needed• Ability to lift up to 15 lbs.• Exposure to potentially hazardous objects and/or materials• Ability to wear appropriate work attire as needed or requiredStar Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Created: 2025-11-01

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