Customer Sales Support Specialist

Kforce has a client in Richfield, OH that is seeking a Customer Sales Support Specialist. This position is full time, in office, 5 days a week (8am-5pm).nnResponsibilities:n Provide administrative support and assist sales account management in maintaining direct sales functions to meet customer expectations, assure satisfying relationships, and drive new sales and customersn Conduct customer and prospect calls for Sales and Service; Coordinate sales functions across all internal departmentsn Assist in developing new business relationships with potential customersn Work directly with Sales Account Mangers and current customers with the goal of customer satisfaction and retentionn Work closely with internal sales channels to support their selling processesn Assist Sales and Marketing on phone and electronic leads generated from marketing campaigns, including outbound calls to customers and prospectsn Assist with sales transactions/paperworkn Utilize and assist with Oracle, CPQ, and HubSpot CRM forcompany database to manage current and new accounts to maximize sales effortsn Provide input to management to develop programs to support new business and renewalsn Communicate clearly and concisely with customers about sales, configuration issues, payment obligations, customer support, and other issues as they arisen Attend and participate in sales meetings, product and sales training as necessary, including off-siten Work with internal Accounts Receivable, sales leader, and others for Buy/Sell dealership transfers, seat reductions/increases, cancellations, and overall coordination between sales channel departmentsn Perform other miscellaneous duties as assigned

Created: 2025-10-28