AWH Client Relations Manager

Client Relations Manager - Front Desk + Patient GrowthLocation: Biltmore in Phoenix, AZ Job Type: Full-Time, On-SitePay: $55,000 - $67,000 per yearSchedule: Monday-Friday (standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter)Benefits: Full and comprehensive benefits packageBe Part of a Leading Womens Wellness & Hormone Health ClinicAgeless Womens Health is the sister company of Ageless Mens Health, one of the nations leading providers of Testosterone Replacement Therapy (TRT). We bring the same proven care model to women, with a focus on Hormone Replacement Therapy (HRT) and modern wellness solutions that support women through every stage of life.Rather than a traditional primary care clinic, we focus on helping women feel their best through hormone replacement therapy, IV nutrient therapy, vitamin injections (like B12 + immunity boosters), and essential services such as birth control management, pap smears, and routine wellness screenings. Were redefining proactive, personalized care — and were looking for someone who wants to grow with us.Were hiring a Client Relations Manager for our Biltmore clinic location in Phoenix, AZ and looking for an energetic, patient-focused professional who thrives at the front desk and is passionate about both service and wellness. What Youll Do:As the first point of contact in the clinic, youll be responsible for:Front Desk & Patient CoordinationGreet and check in patients by name with warmth and professionalismManage appointment scheduling, check-out, and payment collectionAssist with insurance verification and documentationFollow up on unpaid balances and billing questionsClient Relationship & RetentionBuild strong relationships with patients to support return visitsConduct follow-ups to keep patients engaged in their wellness plansMaintain a high level of customer service and careSales & Community OutreachRespond to new patient leads from phone, web forms, and emailSchedule consultations and convert leads into appointmentsRecommend additional services that align with patient goals, such as HRT, IV therapy, or vitamin boostersAttend local events (e.g., womens wellness expos, boutique gyms, networking events) to promote clinic services and drive new patient interestWhat Were Looking For:Must-Have SkillsExcellent communication and people skillsExperience in customer service, sales, or front-desk coordinationStrong organization and attention to detailComfortable discussing payments and insurance with professionalismBonus if You HaveExperience in a wellness, med spa, or healthcare clinicCommunity outreach or event experienceA personal interest in womens health, wellness, or hormone therapyWhy Youll Love Working Here:Pay: $55,000-$67,000 per yearFull-time, Monday-Friday schedule (standard business hours; occasional evening/weekend events — 1 small event per month and 1 larger event per quarter)Full benefits package: Medical, dental, and vision insuranceFree select clinic servicesPaid time off + holidaysBe part of a mission-driven, fast-growing wellness companyWork in a positive, supportive, and energetic environmentHelp Women Feel Their Best — Inside and OutIf you love connecting with people, have a passion for wellness, and want to be part of a company thats transforming womens health, apply now to join Ageless Womens Health — where hormone balance, wellness support, and patient connection come together to create real change.You can learn more about us by visiting our website Ageless Womens Health

Created: 2025-10-29