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Technical Writer

DSV - New Johnsonville, TN

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Job Description

Time Type: Full Time The Technical Writer will work hand in hand with the SMEs to create simplifi ed work instructions, playbooks and quality alerts by utilizing the client SOP’s and QAB’s. The Technical Writer will report to the Quality Department while supporting the Program Management & Leadership Teams.Remote position with travel.Duties will include:1. Receive SOP’s from the client. The Technical Writer will track these updates and follow through with the updates in a timely manner.2. Write simplifi ed SWI’s by utilizing the SOP’s3. The Technical Writer will be responsible to create and update all Inbound and Outbound SWI’s by working with the site leadership SME’s/Sups4. Upon any management request the Technical Writer will support teams in writing Playbooks for leadership roles, programs etc; that are approved by the Regional, Program and QMS Quality Managers. This may include translation support for new pilots.5. After completion of the documents, they will send drafts to the SMEs for approval and then send to document control for control into JARVIS6. The Technical Writer will track annual reviews of all SWI’s to verify that the links are all accurate and references to SWI links are current. They will work with the Document Owners to validate.7. Support the Quality Team with Annual Audits8. Travel upon request of manager for training support, audits, and new projects that may need SWI’s created.Travel is required as needed to support new launches or site build ups. Estimation for travel is 15-20%.

Created: 2025-10-29

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