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Document Management Associate II

Sentara Health - Norfolk, VA

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Job Description

Document Management Associate IIResponsible for gathering medical record documentation or attorney requested documentation in a timely, accurate fashion to satisfy requests of revenue cycle team members as part of collection efforts. Able to handle high volume, highly confidential and time sensitive information, while focusing on accuracy. Interacts with clinical departments and external attorneys and requires the ability to demonstrate professionalism and high levels of customer service.Ability to operate basic office equipment in a fast-paced environment. Effective organizational skills. Strong written and verbal communication skills. Positive attitude, attention to detail, questioning attitude, willingness to collaborate with leadership and other team members to continuously improve processes.This is a Hybrid positionEducationHigh School Diploma or equivalentCertification/LicensureNo specific certification or licensure requirementsExperienceTwo (2) years of related revenue experienceOrganizedAttention to DetailMedical and legal records (Collection/storage)Time Sensitive documentsWe provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$17.31 - $28.85. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Created: 2025-10-30

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