Quality Assurance Coordinator / IDD Waiver Services

ResCare Community LivingOur Quality, Risk and Compliance teams focus on maintaining compliance and auditing to mitigate risk for our operations. This keeps the company in compliancewith State, Federal and overall company requirements, but most importantly to keep our clients safe and help them live their best life. If your passion is ensuring service quality and fostering compliance, read below and apply today!Conduct case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are metSubmit weekly Quality Assurance reports in a timely manner to Project DirectorPresent consistent feedback to management regarding areas that need improvementEnsure 100% of clients participate in the client satisfaction surveyEnsure all clients receive a return call within 24 hours of calling and leaving a messageReview quality assurance standards, study existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programsCreates, implements and monitors standard operating proceduresOther duties as assignedAssociates degree in Human Services, education, psychology, sociology or related field required, Bachelors degree preferredMinimum two plus years related experienceDemonstrate knowledge of quality assurance procedures and federal, state and local coalition laws and mandatesDemonstrate knowledge of computers and knowledge of data management processesDemonstrate knowledge of eligibility determination processes and filing proceduresResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn. USD $20.00 - $22.00 / Hour

Created: 2025-10-30