Retail Sales Associate / Customer Service

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Our East Longmeadow studio is hiring!Retail Sales/Wellness Member Associate's enjoy following:Compensation:Base Pay: $15.50-$16.50 depending on experienceCommissions: $5-$20per membership saleDental insurance(for full-time team members - 32+ hours/week)Paid time off(for full-time team members - 32+ hours/week)Sick time basedon MA standard policyWellness Perks:Complimentary monthly massage or facial50% offservice add-ons, extra massage/facialsDiscounted Gift Cards20% off Sanitas skincare productsHere's what we are looking for:Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.The right candidate must like talking, but more importantly, love listening to all new clients, established clients, and prospective clients.The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications:Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.Driven to create the best work environment for the employees and the best experiences for the client.©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not thoseof ETM. Elements Massage® + design are registered trademarks owned by ETM.

Created: 2025-11-01