Assistant Director of Event Planning and Catering

Additional Information Job Number 25173369 Job Category Event Management Location Gaylord Pacific Resort & Convention Center, 1000 H Street, Chula Vista, California, United States, 91910VIEW ON MAP (Pacific Resort & Convention Center, 1000 H Street, Chula Vista, California, United States, 91910) Schedule Full Time Located Remotely? N Position Type Management Pay Range: $116,000 - $155,000 annually Bonus Eligible: Y JOB SUMMARY Leads and directs the Convention Services department. Directs the activities and monitors the performance of the Convention Services leadership team including, but not limited to, leader performance evaluations, departmental and leader goal-setting, the development and implementation of the leader training plan, career and succession planning. Assists the Director of Convention Services in preparing and administering the Convention Services budget. Assists and directs the management of revenues and the development of new revenue sources. Promotes appropriate communication to all operational departments and assists in problem resolution. Verifies that all operational policies and procedures are maintained throughout the convention services operation. Promotes compliance to all applicable life safety codes and regulations. Promotes profitability of the departments. CANDIDATE PROFILE Education and Experience u2022 Bacheloru2019s degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 5 yearsu2019 experience in the event management or related professional area. CORE WORK ACTIVITIES Leading Teams u2022 Leads and directs the Convention Services department. u2022 Directs the activities and monitors the performance of the Convention Services leadership team including, but not limited to, leader performance evaluations, departmental and leader goal-setting, the development and implementation of the leader training plan, career and succession planning. u2022 Promotes appropriate communication to all operational departments and assist in problem resolution. Managing Operations u2022 Verifies that all operational policies and procedures are maintained throughout the convention services operation. Promotes compliance to all applicable life safety codes and regulations. u2022 Develops the annual department strategic plan and verifies all areas adhere to the goals and objectives. u2022 Assists the Director of Convention Services in preparing and administering the Convention Services budget. u2022 Assists and directs the management of revenues and the development of new revenue sources. u2022 Promotes successful conference planning. Interacts with the client throughout the planning process and event execution to verify expectations are exceeded. u2022 Partners with the Sales team to assist with the sales and turnover process and problem resolution. u2022 Fosters all vendor relationships. Monitors commissions, conduct, quarterly reviews and manage all contractual obligations. u2022 Develops the content and maintains the accuracy of the meeting plannersu2019 information, facility guidelines and online meeting tool. u2022 Verifies that client and meeting planning satisfaction goals are achieved through the smooth execution of all convention functions and events as measured by post event survey data. Ensuring Exceptional Customer Service u2022 Supports and communicates all details of convention events to operating departments and customers. u2022 Manages the quality process in areas of customer service and employee satisfaction. Conducting Human Resources Activities u2022 Provides constructive coaching and counseling to employees. u2022 Directs the development, training, and mentoring of employees. u2022 Demonstrates knowledge of how and when to impose deadlines and delegate tasks. u2022 Motivates and provides a work environment in which employees are productive. u2022 Listens and responds to employee's needs. u2022 Manages group or interpersonal conflict situations. u2022 Develops and manages hourly employees. u2022 Engages in goal setting and conducts reviews for the Convention Service Managers. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ Why have less when you can have MORE u2014 all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotelu2014offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200b team, and become the best version of you.

Created: 2025-10-30