Customer Service Representative

Are you ready to deliver top-notch customer service while handling a variety of calls? Join our dynamic team and engage in a rewarding role where no two days are the same. u00b7 Coordinate airbags recall appointments and provide all necessary dealership information. u00b7 Manage 30-40 calls per shift, addressing inquiries about recalls, warranties, and radio codes with ease. u00b7 Accurately document customer concerns to create detailed cases. u00b7 Offer valuable information to customers, ensuring cases are resolved or appropriately dispatched. u00b7 Collaborate with teammates for continuous feedback and professional growth. u00b7 Handle settlement calls with utmost professionalism. u00b7 Provide comprehensive support and details on claims. u00b7 Utilize call center software to efficiently manage interactions and data. u00b7 Achieve performance targets in call handling, customer satisfaction, and resolution rates. u00b7 Navigate multiple screens and software systems to assist customers effectively. Your availability is required Monday-Friday from 6am-5pm across various schedules. If you're passionate about helping others and thrive in a fast-paced environment, we want to hear from you Top Skills Details Call center, Customer service, computer navigation, de-escalations, multitasking Additional Skills & Qualifications Good decision making skills - must be able to work independently with little supervision. Must be able to work with a team and on their own. Must be able to type 30WPM minimum Computer skills Previous customer service experience Experience Level Intermediate Level Pay and Benefits The pay range for this position is $20.00 - $20.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: u2022 Medical, dental & vision u2022 Critical Illness, Accident, and Hospital u2022 401(k) Retirement Plan u2013 Pre-tax and Roth post-tax contributions available u2022 Life Insurance (Voluntary Life & AD&D for the employee and dependents) u2022 Short and long-term disability u2022 Health Spending Account (HSA) u2022 Transportation benefits u2022 Employee Assistance Program u2022 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Chino,CA. Application Deadline This position is anticipated to close on Nov 11, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services Weu2019re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Weu2019re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Weu2019re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Weu2019re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at . The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Created: 2025-10-30