Assistant Service Manager

Join the Titan Machinery team as an Assistant Service Manager where you will support Service Management in maintaining dealership standards and overseeing the service department. In this role, you’ll be pivotal in supporting Service Department objectives, communicating effectively with customers and other departments, and ensuring that our dealership meets and exceeds industry standards with a focus on professionalism, safety, and efficiency.Customer Interaction and Experience: Greet customers, provide repair information, resolve complaints, and ensure follow-up to guarantee satisfaction, all while upholding safety and environmental standardsDocumentation and Communication: Maintain comprehensive and accurate service records and documentation, schedule safe equipment delivery and pickup, and manage the upkeep of service department supplies and toolsSafety and Compliance: Uphold environmental, health, and safety regulations, and ensure all vehicles meet legal requirementsIf you're passionate about heavy equipment and thrive in a fast-paced environment where professionalism and precision in mechanical work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond. Apply today and take the next step towards a rewarding career with Titan Machinery!Required:1 + years’ related experience and/or related military experience, or related education/training (degree, certificate, etc.)Ability to effectively lead and manage peopleAbility to work flexible hours as business and/or customer needs requireStrong customer service skillsKeen attention to detail, high level of initiative, and the ability to work independentlyTitan Machinery provides a generous total compensation package including the following benefits:Comprehensive Health and Dental CoverageHSA (Health Savings Account) - up to $1500 tax-free each year, contributed to your account by Titan MachineryAdditional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term disability and more!401(k) with company matching on your FIRST DAY of employment Competitive PTO, Bereavement, Paid Volunteer EMT, Paid Firefighter leave plansPaid Parental Bonding/Pregnancy-Related Leave Performance-based incentives #TMManagementView more about our benefits on our Careers website here: https://www.titanmachinery.com/titancareers/careers/benefitsTitan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply.

Created: 2025-10-31