Member Services Representative - Archimedes

ArchimedesArchimedes - Transforming the Specialty Drug Benefit - Archimedes is the industry leader in specialty drug management solutions. Founded with the goal of transforming the PBM industry to provide the necessary ingredients for the sustainability of the prescription drug benefit – alignment, value and transparency – Archimedes achieves superior results for clients by eliminating tightly held PBM conflicts of interest including drug spread, rebate retention and pharmacy ownership and delivering the most rigorous clinical management at the lowest net cost. .______________________________________________________________________________________________________________________________________________________________________________________________________. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities.USD $0.00 - USD $0.00 /Hr.M - F 7am -7pm varying 8.5 hour shiftsArchimedes is a rapidly growing leader in the specialty drug benefit management space. We are looking for a Member Services Representative to work on-site in our Brentwood, TN office. This position is responsible for delivering excellent service to members utilizing processes and technology within a call center. If you are reliable with strong problem-solving and customer service skills, we would love to hear from youEnsures all customers receive an excellent level of customer service.Handling front-line inbound and outbound member calls, with the ability to quickly gain a deep understanding of Archimedes' services and customer needsFollows established procedures, processes, and standards for production, productivity, quality, and customer service.Meets performance targets for speed, efficiency, and qualityMinimum of 2 years of experience delivering excellent service in a healthcare or pharmaceutical environment (excluding home healthcare)1 year of Call Center experience5250 Virginia Way Ste 300BrentwoodTN37027

Created: 2025-11-01