Customer Service Representative - State Farm Agent ...

Benefits: Bonus based on performance Training & development About the Role: We are seeking a motivated and customer-focused Part-Time Customer Service Representative to join our State Farm insurance agency. Our agency prides itself on delivering personalized service in a supportive and team-oriented environment. This role serves as the frontline contact for customers, providing professional and efficient service. The successful candidate will be required to obtain a Georgia Property & Casualty insurance license, with training and support provided. Key Responsibilities: Respond to inbound calls, assist walk-in clients, and manage customer communications professionally Update and maintain insurance policies, including vehicle, drivers, and coverage changes Process payments and provide proof of insurance to clients Transfer calls to the appropriate claims or sales team members as needed Conduct policy reviews with existing customers to ensure coverage meets their needs Assist with applications and send appointment reminders Maintain accurate records of customer interactions Supporting various administrative tasks Qualifications: Must obtain GA Property & Casualty insurance license Strong communication and interpersonal skills Detail-oriented with good organizational skills Ability to multitask and work efficiently Customer service experience preferred Basic computer proficiency Growth Opportunity: This part-time position offers the possibility of additional hours or advancement based on performance Equal Opportunity Employer: We are an equal opportunity employer and welcome applicants from all backgrounds How to Apply: Please apply here or send your resume to

Created: 2025-10-31