Office Clerk / CSR

Position: Office Clerk Location: Texarkana, TX Hours: M-F, 8am-5pm, some saturdays may be required Pay: $12-15/hour, DOE Benefits: No medical offered, vacation after 1 year We are seeking a reliable and organized Office Clerk to join our team. The primary responsibility of this position will be answering incoming calls, dispatching service requests, and performing general office duties. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced environment. Key Responsibilities: Answer incoming phone calls and direct them to the appropriate department or team member Dispatch service calls to plumbing technicians in a timely and accurate manner Schedule and confirm appointments for services Maintain accurate records of service requests and customer information Provide general administrative support to the office team Assist with filing, data entry, and other office tasks as needed Respond to customer inquiries and provide exceptional customer service Manage office supplies and ensure inventory levels are maintained Qualifications: Previous experience in a clerical or customer service role preferred Strong phone etiquette and customer service skills Ability to multitask and prioritize tasks in a fast-paced environment Excellent organizational and time management skills Ability to handle confidential information with discretion Positive attitude and strong work ethic

Created: 2025-10-31